Offshore staffing for Adelaide businesses Sustain capacity for Adelaide’s advanced industries
Adelaide is Australia’s defence and advanced-industry hub that heavily relies on specialist teams working across complex, long-term projects. Shift essential coordination and back-office work offshore while local specialists stay focused on their core expertise.
- Australian businesses supported
- 100+
- Australian businesses supported
- Professionals placed
- 200+
- Professionals placed
- Savings versus local hiring
- Up to 70%
- savings vs local hiring*
- Leadership’s BPO roots in the Philippines
- 2008
- Leadership’s BPO roots in the Philippines
*Savings vary by role, experience and team structure.
A growing business market
Greater Adelaide is a growing business market, with activity spread across professional services, healthcare, defence, advanced manufacturing, construction, technology and other industries.
This creates a capacity gap: the work needs to be done, but adding more local employees for every operational function can increase costs faster than the business wants.
- Registered Adelaide businesses
- 130,241
- Adelaide residents
- 1.49M
- Local labour force
- 828K
- Population growth in 2024–25
- 1.3%
City of defence and advanced industry
Adelaide's economy brings together defence, advanced manufacturing, healthcare, technology, research and professional services, with specialist clusters creating complex projects and operational workloads around local teams.
Adelaide CBD
Finance & professional services
Adelaide's CBD brings together financial, legal, professional-services and corporate businesses that rely on finance, administration, research, documentation and operational support.
Offshore capacity:
Osborne & Port Adelaide
Defence, shipbuilding & advanced manufacturing
Osborne is a major centre for Australia's naval shipbuilding industry, with major defence programs creating supporting work across project administration, documentation, procurement, data and finance.
Offshore capacity:
Mawson Lakes & Northern Adelaide
Technology, defence & engineering
Mawson Lakes is home to Technology Park Adelaide, a major cluster for defence, ICT, advanced manufacturing and electronics, alongside engineering and research activity across northern Adelaide.
Offshore capacity:
Adelaide Health & Research
Healthcare, health & research
Adelaide's healthcare and research sector creates substantial non-clinical work around specialist teams, from administration and scheduling to billing, documentation and data processing.
Offshore capacity:
Southern Adelaide
Advanced manufacturing, health & industry
Southern Adelaide includes major innovation and industrial activity, including the Tonsley Innovation District, where advanced manufacturing, health, technology and research come together.
Offshore capacity:
Adelaide’s growth is creating demand
Defence, manufacturing, healthcare and construction are growing, increasing demand for skilled workers and operational support.
10,000+
Additional defence-industry jobs expected by 2040
- Defence industry GVA in 2024–25
- $2.015B
- Qualifications estimated to be needed across South Australia 2024–28
- 146,000
- People already employed in South Australia’s defence sector
- 14,000+
Give Adelaide’s specialist teams more capacity
Adelaide’s defence, manufacturing, engineering and technology sectors manage complex, long-term projects. Offshore teams can take on defined support work while core expertise and sensitive responsibilities stay local.
Capacity
Support complex projects
Documentation, reporting, data, procurement and coordination can be handled by dedicated offshore professionals, giving local teams more capacity for delivery.
Protection
Keep sensitive work local
Security-sensitive, regulated and specialist responsibilities stay with Adelaide teams, while defined support functions can be handled offshore.
Focus
Keep technical teams focused
Offshore support can take on recurring reporting, documentation, data and coordination work, giving engineers and technical teams more time for technical decisions and delivery.
Scale
Add support as projects grow
Build offshore capacity around established processes as defence, manufacturing and technology programmes expand, without moving core expertise offshore.
Results to replicate
Documented Australian case studies show how offshore teams can reduce labour costs, increase output and create more room for higher-value work.
Labour Costs
Up to 70%
lower labour costs
A Queensland training organisation reported labour-cost reductions of up to 70% after building offshore support across student support, compliance, finance, marketing and other operational functions.
Engineering
40%
increase in drafting capacity
A Perth civil engineering firm increased drafting capacity by 40% through offshore CAD support without adding a local hire.
Customer Support
60%
reduction in support costs
An Australian e-commerce business reduced customer-support costs by 60% after building a two-person offshore customer-service team in the Philippines.
Professional Services
3 weeks of work reduced to 1 week
An Adelaide accounting firm principal used outsourced support to handle a heavy workload, reducing three weeks of work into just one week. The additional capacity gave him more time to focus on clients and created room for future business growth.
These examples are from documented Australian business case studies, not Adelaide-specific businesses. Results vary according to role, workload, responsibilities and team structure.
Case study: Manufacturing & production
More production capacity
Adelaide-based Graycorp was struggling to scale because local talent was limited and increasingly expensive. The company built a dedicated Philippines-based team to expand its workforce without compromising quality.
The Philippines-based team worked alongside Graycorp’s Australian workforce using the same tools, processes and performance measures, giving the business more capacity to support growth.
See the full case study- Increase in production capacity
- 50%
- To achieve the increase
- 6 months
- Lower labour costs for outsourced developers
- Up to 60%
The results are clear
Explore how businesses across manufacturing, accounting, technology and professional services are using offshore teams to expand operational capacity.
Manufacturing & Production
50% increase in production capacity
Adelaide-based manufacturer Graycorp expanded its Philippines-based team to support production growth. Within six months, the business reported a 50% increase in production capacity while using offshore capability to support its expanding operation.
See the full case study →Accounting & Professional Services
61 SMSFs supported through offshore administration
An Adelaide accounting firm outsourced administration, tax-return and financial-statement preparation for 61 SMSFs. The firm increased its offshore support from 70% of funds in 2022 to 100% in 2023, with an 8-day turnaround for completed work.
Read the case study →Technology
Manila offshore technical centre
Adelaide-based technology company Prophecy International operates a technical centre in Manila alongside its Adelaide headquarters, using Philippines-based technical capability as part of its broader technology operations.
Explore the company story →Professional Services
30% of the workforce based offshore
An Adelaide-based business documented by Emapta built its Philippines team to approximately 30% of its total workforce, supporting functions including marketing, engineering, Salesforce development and loan support.
Explore the case study →Getting started
Begin offshore support today
You don't need to build an offshore team all at once. Start with one workload that is putting pressure on your local team, then build from there.
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Step 1: Find the work that needs support
Look for recurring work creating backlogs, slowing specialists down or taking time away from higher-value responsibilities.
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Step 2: Define what should stay local
Separate recurring, systemised work from responsibilities requiring local judgement, professional accountability, specialist expertise, security clearance or on-the-ground involvement.
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Step 3: Start with one role
Begin with a Bookkeeper, Accounts Officer, Project Coordinator, Document Controller, Administrative Assistant or another role that solves a clearly defined workload problem.
Local vs offshore
Find out what to offshore
Offshore staffing works best when responsibilities are separated clearly. Keep work that requires local presence, professional accountability, security clearance, specialist judgement or sensitive capability with your Adelaide team.
Keep local
- Leadership & Strategic Decisions
- Strategy, management, commercial decisions and programme leadership
- Sensitive & Sovereign Responsibilities
- Security-cleared work, classified information, sovereign capability and restricted systems
- Professional Accountability
- Professional advice, sign-off, regulated responsibilities and compliance decisions
- Specialist Technical Decisions
- Engineering decisions, technical leadership, design authority and technical approvals
- Client & Stakeholder Relationships
- Key meetings, negotiations, partnerships and local stakeholder engagement
- On-Site & Physical Responsibilities
- Inspections, site work, manufacturing operations, equipment access and physical delivery
Build offshore
- Programme Support
- Project administration, document control, reporting preparation and workflow tracking
- Information & Documentation
- Data processing, documentation, record management, technical documentation and file preparation
- Financial & Transaction Support
- Accounts processing, reconciliations, invoice processing, finance administration and data entry
- Technical Production Support
- CAD support, drafting, data preparation, QA and technical administration
- Procurement & Operational Support
- Purchase administration, supplier records, order processing, inventory administration and workflow support
- Back-Office Coordination
- Scheduling, follow-up, CRM updates, customer support, research and reporting support
Industries we support in Adelaide
Build dedicated offshore capacity around the operational, administrative, and specialist work behind your industry.
- Accounting & BookkeepingSupport bookkeeping, accounts, payroll and financial administration.Explore Accounting & Bookkeeping →
- Amazon FBASupport the recurring operations behind your Amazon FBA business.Explore Amazon FBA →
- E-Commerce & RetailAdd support across e-commerce operations, administration and customer service.Explore E-Commerce & Retail →
- EducationBuild support around education administration and day-to-day operations.Explore Education →
- Energy & UtilitiesAdd dedicated support across administrative and operational functions.Explore Energy & Utilities →
- Engineering & ConstructionExtend technical teams with drafting, documentation, estimating and project support.Explore Engineering & Construction →
- FinanceSupport financial operations, administration, reporting and back-office workflows.Explore Finance →
- HealthcareBuild non-clinical support across administration, scheduling and documentation.Explore Healthcare →
- InsuranceSupport claims, policy administration, customer service and back-office processes.Explore Insurance →
- LegalExtend legal teams with paralegal, administration, documentation and research support.Explore Legal →
- ManufacturingAdd support across administration, documentation, production and operational workflows.Explore Manufacturing →
- NDISSupport administration, scheduling, documentation and other operational functions.Explore NDIS →
- PharmaceuticalAdd dedicated support around administration, documentation and operational processes.Explore Pharmaceutical →
- Real EstateSupport property administration, listings, leasing and transaction coordination.Explore Real Estate →
- Registered Training OrganisationsSupport administration, documentation, learner services and operational workflows.Explore RTO Support →
- TelecommunicationsExtend telecommunications teams with customer, technical and administrative support.Explore Telecommunications →
- Travel & HospitalitySupport bookings, administration, customer service and recurring operational work.Explore Travel & Hospitality →
Popular roles in Adelaide
Build dedicated offshore capacity around the roles that keep your Adelaide business moving, from administration and finance to technical, customer and operational support.
- Virtual Assistants & AdminAdministrative, executive and back-office supportExplore All VA & Admin Roles →
- Accounting & FinanceBookkeeping, accounts and financial supportExplore All Accounting & Finance Roles →
- Legal SupportParalegal, legal administration and research supportExplore All Legal Support Roles →
- Customer Support & VoiceCustomer service, phone and contact centre supportExplore All Customer Support Roles →
- Digital Marketing & CreativeSEO, content, social media and creative supportExplore All Marketing & Creative Roles →
- IT & TechnicalIT support, helpdesk and technical functionsExplore All IT & Technical Roles →
- Real Estate ServicesProperty administration, leasing and transaction supportExplore All Real Estate Roles →
- Engineering & ArchitectureDrafting, CAD, BIM and technical supportExplore All Engineering & Architecture Roles →
- AI-Powered WorkforceAI-enabled support for recurring business workflowsExplore All AI Workforce Roles →
- Healthcare & MedicalHealthcare administration, scheduling and non-clinical supportExplore All Healthcare Roles →
- Sales & Lead GenerationLead generation, appointment setting and sales supportExplore All Sales Roles →
- Operations & Project SupportProject coordination, operations and administrative supportExplore All Operations Roles →
- Telecommunications SupportCustomer, technical and administrative telecommunications supportExplore All Telecommunications Roles →
- Data & ReportingData entry, reporting, research and business intelligence supportExplore All Data & Reporting Roles →
Why businesses trust Offshore 24/7
You build the team. Offshore 24/7 handles the recruitment and infrastructure behind it, so your business can focus on the people and work that matter.
Established BPO experience
Founded in 2021, building on leadership experience in Philippine BPO operations dating back to 2008.
Dedicated professionals
Your professionals work exclusively for your business and integrate into your systems, processes and communication channels.
Recruitment built around your needs
Recruitment is shaped around the specific role, skills and experience your business requires.
End-to-end infrastructure
Employment, HR, payroll, compliance, IT, facilities and ongoing operational support are handled behind your offshore team.
Australian-led. Philippines-based.
Our Australian team provides local market understanding and support, backed by dedicated Philippines-based professionals working within your business.
English-speaking professionals
Access an English-speaking talent pool across finance, administration, customer support, technology and other business functions.
Cost-efficient team building
Offshore 24/7 markets savings of up to 70% compared with local hiring, depending on role, experience and team structure.
Built for long-term teams
Structured recruitment, onboarding and ongoing support help businesses build stable offshore teams rather than fill short-term vacancies.
Define it, we build it for you
Building an offshore team doesn't mean building an offshore operation yourself. Offshore 24/7 handles the recruitment, infrastructure and operational support behind your team.
Step 1: We define what you need
Understand the workload, role, responsibilities, skills, systems and working hours required.
Step 2: We find the right people
Source, screen and shortlist qualified Philippines-based professionals against your requirements.
Step 3: You pre-vet the candidates
Review qualified candidates and retain the final say in who joins your team.
Step 4: We build the infrastructure
Employment, HR, payroll, compliance, IT, facilities and ongoing operational support.
Step 5: We help your team integrate
Your professional works exclusively for your business inside your systems and workflows.
Step 6: We help you scale
Add new roles and expand the offshore team as workload and business needs grow.
No need to build your own offshore infrastructure.
We handle recruitment, employment, HR, payroll, IT and the operational setup behind your team, so you can focus on the work that matters to your business.
See what your Adelaide business could save
Compare the cost of hiring locally with building a dedicated offshore team through Offshore 24/7.
Select the roles you need, choose your team size and enter your requirements to estimate what your offshore team could cost and how much you could potentially save compared with local hiring.
Build your team
Choose a role, set the number of professionals you need and compare your estimated local staffing cost with an offshore team.
- Local staffing cost
- Estimated cost of hiring locally
- —
- Offshore team cost
- Estimated cost of building your dedicated Philippines-based team
- —
- Potential difference
- Estimated difference between the two staffing models
- —
Estimates are indicative only. Actual costs vary by role, experience, working hours, responsibilities and team structure.
Want an exact quote?
Get a tailored staffing estimate based on the roles, experience and team structure your business needs.
Book My FREE Strategy SessionFrequently asked questions
How much does offshore staffing cost for an Adelaide business?
The cost depends on the role, experience level, working hours and skills required. Offshore 24/7 provides role-specific staffing rather than applying one standard rate across every position.
What roles can Adelaide businesses offshore?
Adelaide businesses can build dedicated offshore teams across defence and engineering support, manufacturing, accounting and professional services, healthcare administration, construction and property, technology, legal support, finance, administration and customer support.
Can Adelaide engineering and defence businesses use offshore staffing?
Yes, for appropriate non-sensitive functions. Offshore professionals can support project administration, documentation, data management, procurement support and finance while work requiring security clearance, sensitive information or physical access remains with appropriately authorised local teams.
Can Adelaide healthcare businesses use offshore professionals?
Yes. Offshore professionals can support defined non-clinical functions such as medical administration, appointment scheduling, billing, documentation, data entry and patient administration. Clinical responsibilities and work requiring direct local patient interaction remain with appropriately qualified Australian teams.
Can offshore staff work Adelaide business hours?
Yes. Dedicated offshore professionals can work Australian business hours, including Adelaide hours. Teams can also be structured around specific overlap periods for meetings, handovers and collaboration.
Will my offshore professional work exclusively for my business?
Yes. Offshore 24/7's dedicated staffing model is designed for professionals who work exclusively for your business and integrate into your systems, processes and workflows.
How does Offshore 24/7 find the right people?
Offshore 24/7 sources, screens and shortlists professionals based on the specific role, skills, experience and responsibilities required. You then review qualified candidates and choose who joins your team.
Who manages HR, payroll and the offshore employment setup?
Offshore 24/7 manages the infrastructure supporting your offshore team, including recruitment, employment, HR, payroll, compliance, IT, facilities and ongoing operational support.
Can I start with just one offshore employee?
Yes. You can start with the specific role or workload you need and expand your offshore team as your business requirements change.
Is offshore staffing suitable for smaller Adelaide businesses?
Yes. A business does not need to build a large offshore team to get started. A single dedicated professional can take ownership of a defined workload and additional roles can be added as the business grows.
What work should Adelaide businesses keep local?
Functions requiring Australian licensing, security clearance, physical presence, direct clinical delivery, site attendance or highly sensitive information may need to remain with local teams. Offshore staffing is most effective when it complements those teams by taking ownership of appropriate support functions.
How are data security and confidentiality handled?
Security requirements should be established before an offshore role is created. Access can be limited to the systems and information required for the role, with appropriate permissions and processes in place. Businesses handling sensitive, regulated or security-classified information should determine which functions are appropriate for offshore delivery.
How quickly can I build an offshore team?
The timeline depends on the roles, experience requirements and number of professionals needed. Offshore 24/7 manages the sourcing and shortlisting process, while you retain the final choice of who joins your team.
Not sure which role fits your business?
Tell us what's piling up, and we'll help you define the right role and find the right offshore professional to take it on.
Book My FREE Strategy SessionGet Started With Confidence
When your platform is secure and your risk is managed, you can scale your marketing with total confidence. Offshore 24/7 secures that capital protection for you.
Michael C.
Web Dev
Karen P.
Real Estate VA
Ranilyn G.
Property Manager
Mary D.
Auditor & Accountant
What Our Clients Say About Us
Hundreds of Australian businesses have used Offshore 24/7 to hire offshore staff in the Philippines — from their first virtual assistant to full offshore departments. Here's what they say.
"Working with Offshore 24/7 has been a fantastic experience for us. We’ve brought five new team members on board through them, and I couldn’t be happier with the results. Each of our new hires has shown a strong work ethic and fits in perfectly with our team. Ben and Jen, our go-to contacts, have been incredible throughout the entire process. They’re always just a call or email away and have been incredibly supportive and responsive. Their dedication really made the hiring process smooth and stress-free. If you’re looking for a reliable staffing partner, I strongly recommend Offshore 24/7. They’ve been a game-changer for us!"
Apartments Plus & The Property Business
"Working with Offshore 24/7 has been an outstanding experience for our company. Their professionalism and deep understanding of our needs led to the perfect placement of an exceptional staff member who has significantly contributed to our team's success. From the outset, Offshore 24/7 took the time to thoroughly understand our company culture and specific requirements. They provided a curated list of candidates, each of whom was not only highly qualified but also a great fit for our team. Their keen insight and attention to detail were evident throughout the recruitment process. Highly recommend the team at Offshore 24/7 when looking to place a staff member located overseas."
Aussie Property
"We were struggling to find a reliable lead generation partner until I discovered Offshore 247. Their team's expertise and dedication transformed our sales pipeline, within weeks, we saw a significant increase in qualified leads, resulting in substantial revenue growth, Offshore 247's professionalism, communication, and customized solutions exceeded my expectations, their ability to understand our unique needs and adapt their strategies accordingly has been invaluable, we highly recommend Offshore 247 to any business seeking efficient and effective lead generation solutions, their partnership has been a game-changer for our company."
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