Offshore staffing for UK businesses Give your UK team room to grow
The UK is home to major financial, professional, technology, life sciences, engineering and advanced industries. Build a dedicated team of Philippines-based professionals around that work, so your UK team can stay focused on clients, expertise and decisions that move the business forward.
- Australian businesses supported
- 100+
- Australian businesses supported
- Professionals placed
- 200+
- Professionals placed
- Savings versus local hiring
- Up to 70%
- savings vs local hiring*
- Leadership’s BPO roots in the Philippines
- 2008
- Leadership’s BPO roots in the Philippines
*Savings vary by role, experience and team structure.
A high-activity economy
The UK is a large, highly active business market, with millions of private-sector businesses operating across services, finance, technology, professional services, manufacturing and other industries.
That scale creates a substantial volume of recurring work across administration, customer support, finance, data processing and day-to-day operations.
- Private-sector businesses
- 5.69M
- UK GDP
- £3.0T
- UK residents
- 69.5M
- Payrolled employees
- 30.2M
A global, service economy
The UK combines global financial and professional services with major technology, life sciences, advanced manufacturing, engineering, clean energy and creative clusters across England, Scotland, Wales and Northern Ireland.
London & South East
Finance, professional services, technology & life sciences
London and the South East are major centres for financial and professional services, technology, life sciences and creative industries, creating recurring work across finance, research, data, administration and business operations.
Offshore capacity:
Midlands
Advanced manufacturing, engineering & business services
The Midlands combines advanced manufacturing and engineering with financial, professional and logistics activity, creating support requirements across documentation, procurement, finance and project operations.
Offshore capacity:
North West England
Technology, life sciences, manufacturing & professional services
The North West combines major technology, life sciences, advanced manufacturing and professional-services clusters, creating recurring work across technical, financial and operational functions.
Offshore capacity:
Scotland
Financial services, technology, life sciences & energy
Scotland combines established financial centres with technology, life sciences, energy and advanced industries, creating recurring work across finance, data, research, administration and technical support.
Offshore capacity:
Wales & South West England
Aerospace, technology, defence, creative & clean energy
Wales and the South West combine aerospace, technology, defence, creative industries and clean-energy activity, creating recurring work around technical and specialist teams.
Offshore capacity:
North East, Yorkshire & Northern Ireland
Advanced industry, energy, finance & technology
These markets combine advanced manufacturing, engineering, energy, financial services, technology and professional services. Northern Ireland also has established strengths in fintech, software, cyber security and advanced manufacturing.
Offshore capacity:
Skills demand is up, so are staffing costs
The UK is investing in industries expected to drive growth over the next decade, while businesses continue to manage skills demand and rising employment costs.
1.8M
Additional jobs projected in priority occupations by 2035
- Projected growth in priority occupations, 2025–2035
- 24%
- Businesses reporting higher staffing costs
- 66%
Skills England · Office for National Statistics
Face it, your team can’t do it all
As UK businesses grow, more work builds around their specialist teams. Offshore staffing adds dedicated support for defined workloads without requiring every role to be hired locally.
Workload
Take recurring work off your team
Growing clients, projects and transactions create more work behind the core operation. Offshore professionals can take ownership of defined, repeatable workloads.
Focus
Keep specialists focused
Administration, reporting, documentation and coordination can pull specialists away from higher-value work. Move suitable recurring tasks to dedicated offshore support.
Capability
Add the skills you need
Build dedicated Philippines-based support across finance, administration, technology, customer operations and technical functions.
Growth
Scale support as you grow
Start with one defined role and add offshore professionals as your workload, customers and business needs grow.
The results are clear and visible
Published UK case studies show businesses using Philippines-based teams to add capacity, reduce employment costs and support recurring operational work.
Technology & Software
£242K annual saving
UK SaaS business Audr built a five-person Philippines-based development team and reported £242,378 in annual savings compared with the equivalent UK team, including National Insurance and pension costs.
IT & Managed Services
3:1 cost savings
UK IT provider Keybridge established a dedicated Philippines-based service desk and reported approximately 3:1 cost savings compared with UK-based teams while expanding toward 24/7 support.
Education & Assessment
40% cost savings
A UK-based examination institute established a specialised Philippines operation for assessment and customer-support functions, reporting 40% cost savings and a 22% productivity increase within two months of going live.
Healthcare
UK-hours offshore team
UK healthcare business OSKA built a Philippines-based team working UK hours and integrated it with its local operation, freeing UK team members for other activities.
Case-study results are specific to the businesses and team structures involved. They are not typical or guaranteed outcomes.
Case study: Technology & software
5 developers, £242K annual saving
UK SaaS company Audr needed additional development capacity while managing the cost of building an equivalent team in the UK.
Audr built a five-person team of full-stack developers in the Philippines, embedded directly into its existing product workflow.
See the full case studyReported by LevelUp based on the client's comparison of total UK employment costs, including National Insurance and pension contributions.
- Annual saving compared with the equivalent UK team
- £242,378
- Lower total employment cost
- 60%
- Embedded Philippines-based professionals
- 5 developers
Getting started
Find one role your business needs
-
Step 1: Find the work
Look for recurring work creating backlogs, slowing your team down or taking valuable time away from higher-value responsibilities.
Explore the 10 Most Common Offshore Roles → -
Step 2: Define what stays local
Separate repeatable, systemised work from responsibilities requiring UK judgement, professional accountability, physical presence or specialist expertise.
Use the Keep Local vs Offshore Checklist → -
Step 3: Start with one role
Begin with one clearly defined role that solves a real workload problem. Expand the team as your workload changes.
Explore Offshore Roles by Function →
Local vs offshore
What should stay with your UK team?
Offshore staffing works best when UK businesses separate local responsibilities from repeatable support work. Keep responsibilities that require UK presence, professional accountability, local relationships or specialist judgement with your UK team.
Keep local
- Leadership & Commercial Decisions
- Strategy, management, pricing and negotiations
- UK Client & Stakeholder Relationships
- Key meetings, account management, partnerships and local stakeholder engagement
- Professional Accountability
- Advice, sign-off, regulated responsibilities and clinical decisions
- Specialist & Technical Judgement
- Engineering decisions, architecture, technical leadership and advisory work
- UK-Based & On-Site Responsibilities
- Site inspections, physical operations, local compliance and on-site coordination
Build offshore
- Administration & Information Management
- Data entry, documentation, record updates and scheduling
- Financial & Transaction Processing
- Bookkeeping, reconciliations, invoice processing and accounts administration
- Project & Workflow Coordination
- Follow-up, reporting preparation, document control and task coordination
- Technical Production Support
- CAD drafting, data preparation, QA and technical documentation
- Customer & Back-Office Support
- CRM updates, customer support, research and order processing
Industries we support in the United Kingdom
Build dedicated offshore capacity around the operational, administrative, and specialist work behind your industry.
- Accounting & BookkeepingSupport bookkeeping, accounts, payroll and financial administration.Explore Accounting & Bookkeeping →
- Amazon FBASupport the recurring operations behind your Amazon FBA business.Explore Amazon FBA →
- E-Commerce & RetailAdd support across e-commerce operations, administration and customer service.Explore E-Commerce & Retail →
- EducationBuild support around education administration and day-to-day operations.Explore Education →
- Energy & UtilitiesAdd dedicated support across administrative and operational functions.Explore Energy & Utilities →
- Engineering & ConstructionExtend technical teams with drafting, documentation, estimating and project support.Explore Engineering & Construction →
- FinanceSupport financial operations, administration, reporting and back-office workflows.Explore Finance →
- HealthcareBuild non-clinical support across administration, scheduling and documentation.Explore Healthcare →
- InsuranceSupport claims, policy administration, customer service and back-office processes.Explore Insurance →
- LegalExtend legal teams with paralegal, administration, documentation and research support.Explore Legal →
- ManufacturingAdd support across administration, documentation, production and operational workflows.Explore Manufacturing →
- NDISSupport administration, scheduling, documentation and other operational functions.Explore NDIS →
- PharmaceuticalAdd dedicated support around administration, documentation and operational processes.Explore Pharmaceutical →
- Real EstateSupport property administration, listings, leasing and transaction coordination.Explore Real Estate →
- Registered Training OrganisationsSupport administration, documentation, learner services and operational workflows.Explore RTO Support →
- TelecommunicationsExtend telecommunications teams with customer, technical and administrative support.Explore Telecommunications →
- Travel & HospitalitySupport bookings, administration, customer service and recurring operational work.Explore Travel & Hospitality →
Popular roles in the United Kingdom
Build dedicated offshore capacity around the roles that keep your UK business moving, from administration and finance to technical, customer and operational support.
- Virtual Assistants & AdminAdministrative, executive and back-office supportExplore All VA & Admin Roles →
- Accounting & FinanceBookkeeping, accounts and financial supportExplore All Accounting & Finance Roles →
- Legal SupportParalegal, legal administration and research supportExplore All Legal Support Roles →
- Customer Support & VoiceCustomer service, phone and contact centre supportExplore All Customer Support Roles →
- Digital Marketing & CreativeSEO, content, social media and creative supportExplore All Marketing & Creative Roles →
- IT & TechnicalIT support, helpdesk and technical functionsExplore All IT & Technical Roles →
- Real Estate ServicesProperty administration, leasing and transaction supportExplore All Real Estate Roles →
- Engineering & ArchitectureDrafting, CAD, BIM and technical supportExplore All Engineering & Architecture Roles →
- AI-Powered WorkforceAI-enabled support for recurring business workflowsExplore All AI Workforce Roles →
- Healthcare & MedicalHealthcare administration, scheduling and non-clinical supportExplore All Healthcare Roles →
- Sales & Lead GenerationLead generation, appointment setting and sales supportExplore All Sales Roles →
- Operations & Project SupportProject coordination, operations and administrative supportExplore All Operations Roles →
- Telecommunications SupportCustomer, technical and administrative telecommunications supportExplore All Telecommunications Roles →
- Data & ReportingData entry, reporting, research and business intelligence supportExplore All Data & Reporting Roles →
Why businesses choose Offshore 24/7
You build the team. Offshore 24/7 handles the recruitment and infrastructure behind it, so your business can focus on the people and work that matter.
Established BPO experience
Founded in 2021, building on leadership experience in Philippine BPO operations dating back to 2008.
Dedicated professionals
Your professionals work exclusively for your business and integrate into your systems, processes and communication channels.
Recruitment built around your needs
Recruitment is shaped around the specific role, skills, experience and responsibilities your business requires.
End-to-end offshore infrastructure
Employment, HR, payroll, compliance, IT, facilities and ongoing operational support are handled behind your offshore team.
Philippines-based delivery
Your dedicated professionals work from Offshore 24/7's Philippines operation, with staffing models designed around your business requirements.
Built for cross-border teams
Build dedicated support around UK businesses operating across locations, systems and time zones, with professionals working inside your established workflows and communication channels.
Cost-efficient team building
Offshore 24/7 markets savings of up to 70% compared with local hiring, depending on role, experience and team structure.
Company marketing claim. Actual savings vary by role, experience, working hours and team structure.
Built for long-term teams
Structured recruitment, onboarding and ongoing support help businesses build stable offshore teams rather than fill short-term vacancies.
Our process
We source. You choose.
Building an offshore team doesn't mean building an offshore operation yourself. Offshore 24/7 handles recruitment, infrastructure and operational support behind your team.
Step 1: We define what you need
Understand the workload, responsibilities, skills, systems and working hours required.
Step 2: We find the right people
Source, screen and shortlist qualified Philippines-based professionals against your requirements.
Step 3: You pre-vet the candidates
Review qualified candidates and retain the final say in who joins your team.
Step 4: We build the infrastructure
Employment, HR, payroll, compliance, IT, facilities and ongoing operational support.
Step 5: We help your team integrate
Your professional works exclusively for your business inside your systems, processes and communication channels.
Step 6: We help you grow
Add new roles and expand the offshore team as workload and business needs change.
No need to build your own offshore infrastructure.
We handle recruitment, employment, HR, payroll, IT and the operational setup behind your team, so you can focus on the work that matters to your business.
See what your business could save
Compare the cost of hiring locally with building a dedicated offshore team through Offshore 24/7.
Select the roles you need, choose your team size and enter your requirements to estimate what your offshore team could cost and how much you could potentially save compared with local hiring.
Build your team
Choose a role, set the number of professionals you need and compare your estimated local staffing cost with an offshore team.
- Local staffing cost
- Estimated cost of hiring locally
- —
- Offshore team cost
- Estimated cost of building your dedicated Philippines-based team
- —
- Potential difference
- Estimated difference between the two staffing models
- —
Estimates are indicative only. Actual costs vary by role, experience, working hours, responsibilities and team structure.
Want an exact quote?
Get a tailored staffing estimate based on the roles, experience and team structure your business needs.
Book My FREE Strategy SessionFrequently asked questions
What is offshore staffing?
Offshore staffing is a workforce model where a UK business works with dedicated professionals based overseas. Those professionals can work within the business's systems, processes and team around clearly defined responsibilities.
Why are UK businesses using offshore staffing?
Businesses use offshore staffing to support growing workloads, access additional talent and add defined roles without building every function through local hiring.
It can be particularly useful when clearly defined work can be performed remotely while local teams retain responsibilities requiring UK presence, specialist expertise or professional accountability.
What roles can UK businesses offshore?
Common roles include accounting, bookkeeping, administration, finance, IT, development, QA, data, digital marketing, research, customer support, engineering support and other defined operational functions.
The right role depends on the work, systems, skills required and level of local involvement.
Is offshore staffing the same as outsourcing?
Not necessarily.
Traditional outsourcing may transfer an entire function or process to an external provider. Dedicated offshore staffing gives the UK business more direct involvement in the professional, their responsibilities and their day-to-day work.
Will my offshore professional work exclusively for my business?
Yes. Offshore 24/7's dedicated staffing model is designed around professionals who work exclusively for your business and integrate into your workflows, systems and communication channels.
Can offshore staff work UK business hours?
Yes. Philippines-based professionals can work schedules aligned with UK business requirements, including substantial overlap with UK working hours.
The exact schedule depends on the role, collaboration requirements and level of real-time communication needed.
How much does offshore staffing cost?
Costs depend on the role, experience, skills, working hours and responsibilities required.
There is no single offshore staffing rate for every position. Use the Offshore Staffing Calculator to estimate your potential staffing costs and savings.
Is offshore staffing suitable for sensitive or regulated work?
It can be suitable for clearly defined support functions.
Administrative, documentation, data, research, reporting preparation and other support functions may be suitable depending on the business and regulatory requirements.
Professional judgement, regulated decision-making, clinical responsibilities and other activities requiring UK qualifications or authorisation should remain with appropriately qualified professionals.
Where UK GDPR applies, businesses should assess the requirements for international transfers of personal data and use the appropriate transfer mechanism and safeguards where required.
Not sure where to start?
Tell us what’s piling up, and we’ll help you define the right role and find the right offshore professional to take it on.
Book My FREE Strategy SessionGet Started With Confidence
When your platform is secure and your risk is managed, you can scale your marketing with total confidence. Offshore 24/7 secures that capital protection for you.
Michael C.
Web Dev
Karen P.
Real Estate VA
Ranilyn G.
Property Manager
Mary D.
Auditor & Accountant
What Our Clients Say About Us
Hundreds of Australian businesses have used Offshore 24/7 to hire offshore staff in the Philippines — from their first virtual assistant to full offshore departments. Here's what they say.
"Working with Offshore 24/7 has been a fantastic experience for us. We’ve brought five new team members on board through them, and I couldn’t be happier with the results. Each of our new hires has shown a strong work ethic and fits in perfectly with our team. Ben and Jen, our go-to contacts, have been incredible throughout the entire process. They’re always just a call or email away and have been incredibly supportive and responsive. Their dedication really made the hiring process smooth and stress-free. If you’re looking for a reliable staffing partner, I strongly recommend Offshore 24/7. They’ve been a game-changer for us!"
Apartments Plus & The Property Business
"Working with Offshore 24/7 has been an outstanding experience for our company. Their professionalism and deep understanding of our needs led to the perfect placement of an exceptional staff member who has significantly contributed to our team's success. From the outset, Offshore 24/7 took the time to thoroughly understand our company culture and specific requirements. They provided a curated list of candidates, each of whom was not only highly qualified but also a great fit for our team. Their keen insight and attention to detail were evident throughout the recruitment process. Highly recommend the team at Offshore 24/7 when looking to place a staff member located overseas."
Aussie Property
"We were struggling to find a reliable lead generation partner until I discovered Offshore 247. Their team's expertise and dedication transformed our sales pipeline, within weeks, we saw a significant increase in qualified leads, resulting in substantial revenue growth, Offshore 247's professionalism, communication, and customized solutions exceeded my expectations, their ability to understand our unique needs and adapt their strategies accordingly has been invaluable, we highly recommend Offshore 247 to any business seeking efficient and effective lead generation solutions, their partnership has been a game-changer for our company."
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