Healthcare & Medical
Roles.
Offshore 24/7 helps healthcare providers close the gap between the team they have and the team they need, placing experienced offshore professionals in medical billing, records, scheduling, revenue cycle, and clinical support roles that keep your practice running smoothly.
Trusted by Growing Businesses Worldwide
Sustainable care starts with sustainable costs
The case for offshore healthcare talent
Running a practice has never been a simple equation. But somewhere in the last few years, the staffing side of it got quietly harder. Clinical wages rose. Administrative turnover spiked. Good billing staff became genuinely difficult to find and expensive to keep once you did. The work didn't get lighter; the cost of doing it did.
This isn't a resourcing failure. It's a structural shift, and it's affecting practices of every size. The answer isn't to absorb the pressure indefinitely, but to build a cost model that doesn't require you to.
Offshore 24/7 works with clinics, hospital groups, and telehealth providers to place experienced support professionals at a cost structure that makes the numbers viable again. Same standards. Same systems. Same output quality, at a fraction of the local overhead. We've navigated this with practices a lot like yours, and we know exactly where the leverage is.
Rise in US healthcare administration wages over the past decade
Bureau of Labor Statistics, 2024Practices reporting difficulty retaining non-clinical admin staff year on year
MGMA Workforce Survey, 2023Average cost reduction our clients see on offshore admin placements
Offshore 24/7 client averageRoles we place
The right person for every part of your operation
Behind every well-run practice is a team of specialists most patients never see. Offshore 24/7 places the people who make that possible – vetted professionals across billing, records, coordination, and compliance, ready to work in your systems from day one.
Browse All Roles →
Medical Biller & Coder
ICD-10, CPT, and HCPCS coding; claims submission, denial management, and EOB reconciliation across Medicare, Medicaid, and private payers.
Patient Scheduling Coordinator
Appointment booking, referral management, waitlist coordination, and patient communication across in-person and telehealth care settings.
Medical Records & HIM Specialist
Health information management, EHR data entry, chart auditing, and medical record release in compliance with HIPAA and local privacy regulations.
Telehealth Support Coordinator
Patient onboarding, virtual visit facilitation, technical triage, and post-consultation follow-up for telehealth platforms and digital-first clinics.
Revenue Cycle Manager
End-to-end RCM oversight — charge capture, prior authorisations, AR follow-up, payer contract management, and KPI reporting for multi-site practices.
Clinical Documentation Specialist
Transcription, clinical note review, CDI querying, and documentation accuracy support to ensure complete, compliant, and billable patient records.
Healthcare Admin & Practice Coordinator
Front-desk operations, insurance verification, referral processing, and practice management system support across general practice and specialist settings.
Compliance & Credentialing Coordinator
Provider credentialing, licence tracking, payer enrollment, CAQH maintenance, and compliance monitoring to keep your practice current and audit-ready.
NDIS Roles
Offshore 24/7 also support roles for Australia’s National Disability Insurance Scheme industry (NDIS).
- NDIS Support Coordinators
- NDIS Plan Managers
- NDIS Intake Officers
- NDIS Client Liaison Officers
- NDIS Participant Support Officers
- NDIS Claims & Billing Officers
- NDIS Compliance Officers
- NDIS Documentation Officers
- NDIS Service Booking Officers
- NDIS Quality Assurance Officers
- NDIS Reporting & Audit Officers
- NDIS Risk & Safeguarding Officers
- NDIS Rostering Coordinators
- NDIS Care Plan Administrators
- NDIS Plan Review Specialists
Pharma Roles
We also cover pharmaceutical roles, such as:
- Clinical Research Associates
- Clinical Trial Coordinators
- Clinical Data Managers
- Biostatisticians
- Research & Development
- Pharmacovigilance Specialists
- Pharmacovigilance Case Processors
- Drug Safety Officers
- Medical Affairs Specialists
- Toxicology Assistants
- Regulatory Affairs Associates
- Compliance Specialists
- Quality Assurance Officers
- Documentation & Records Officers
- Serialization Analysts
- Pharmacist Assistants
Simple to start. Faster than you'd expect.
How it works
Most practices are up and running with an offshore team member within two weeks of first contact. Here's how we get there.
-
01
Tell us what you need
Share the role, your EHR, payer mix, specialty, and the experience level that fits your team. The more specific, the better the match.
-
02
We shortlist in 48 hours
Two to three candidates, already assessed and matched to your brief — not a stack of résumés for you to sort through.
-
03
You pick your person
Meet candidates, review real work samples, and run a short paid trial task. Make a decision you're confident in before anything is signed.
-
04
We handle the rest
BAA, contracts, equipment, onboarding. Your new hire is in your systems and working to your protocols — without the administrative lift on your side.
World-Class Healthcare Professionals
Why Filipino Healthcare Talent?
The Philippines is one of the world's most established sources of healthcare support professionals — not by accident, but because of a deep, structural alignment between Filipino education, professional culture, and the needs of global healthcare operations. Here's why clinics, hospital groups, and telehealth providers across Australia, the US, and the UK trust Filipino healthcare staff with their most sensitive back-office work.
A Healthcare Workforce Tradition Built for Global Deployment
The Philippines has been exporting highly trained healthcare professionals to hospitals and medical organisations around the world for decades. The domestic healthcare education system — which produces nurses, medical technologists, health information managers, and allied health graduates in significant numbers every year — is explicitly oriented toward international standards and international employers. The healthcare support professionals Offshore 24/7 places come from this same talent pool.
HIPAA, Privacy Act, and Compliance-Trained as Standard
Filipino healthcare support professionals working in international environments are trained on HIPAA requirements, the Australian Privacy Act, and UK data security standards as a baseline expectation — not an additional qualification. Patient data handling, PHI protocols, BAA obligations, and secure system access practices are understood before your onboarding process begins.
Proficient in the EHR and Practice Management Platforms You Use
Epic, Cerner, Athenahealth, Meditech, Best Practice, eClinicalWorks, Genie, MedicalDirector — Filipino healthcare admin professionals are trained on the practice management systems, EHR platforms, and billing tools your practice already runs on. There's no software learning curve and no delay in productive contribution from day one.
Medical Billing and Coding Expertise — Verified
Filipino medical billers and coders are trained in ICD-10, CPT, and HCPCS coding conventions, and have extensive experience working across Medicare, Medicaid, and private payer environments in the US, as well as Australian Medicare and private health fund billing systems. Every candidate is tested on real billing and coding scenarios before reaching your shortlist — not just screened on a résumé.
English as the Language of Clinical Administration
Medical documentation, patient communications, insurance correspondence, and clinical records are all managed in English as standard in the Philippines. Your offshore healthcare hire will write, document, and communicate with the clinical precision and professional tone your practice requires — without any language barrier between their work and your team's expectations.
Aligned to Your Practice Hours and Patient Time Zone
Whether your practice needs overnight billing runs processed before your morning review, patient scheduling covered across extended hours, or revenue cycle support running in parallel with your US or UK business day — Filipino healthcare support professionals are experienced working across international time zones and adapt their schedules to your operational requirements.
60% Less Than the Equivalent Local Hire
A skilled, HIPAA-trained medical biller, scheduling coordinator, or revenue cycle specialist in the Philippines costs a fraction of what the same role costs in Australia, the US, or the UK — where healthcare administration wages have risen nearly 49% over the past decade and qualified billing and coding staff are increasingly difficult to retain. That saving goes directly back into your practice, every single month.
Healthcare & Medical Pricing
Offshore healthcare and medical support professionals through Offshore 24/7 are priced based on role complexity, clinical knowledge requirements, and experience level — patient scheduling coordinators, healthcare administrators, and medical records specialists typically start from around $12–$13 AUD per hour, while medical billers, coders, clinical documentation specialists, and telehealth support coordinators generally range from $12–$18 AUD per hour, and more specialised roles such as revenue cycle managers, compliance and credentialing coordinators, and NDIS support specialists sit at $16–$24 AUD per hour.
On a full-time annual basis, that's roughly $22,880–$50,000 AUD — compared to $65,000–$110,000 AUD or more for equivalent local hires in Australia, the UK, or the US, where healthcare administration wages have risen nearly 49% over the past decade and qualified billing and coding staff are increasingly difficult to retain. That's where the 60% average cost reduction comes from, and unlike a medical billing service or third-party agency that takes a percentage of collections, your offshore staff member works exclusively inside your practice, your EHR, and your revenue cycle — giving you full transparency and control over every workflow.
All pricing is all-inclusive — your staff member's compensation, HR, payroll, equipment, BAA, and your dedicated account manager are covered in a single monthly figure, with no recruitment fees, no setup charges, and no hidden costs at invoice time.
Use our Cost Calculator to get an estimate tailored to your specialty, systems, and team size.
Get in Touch
Ready to scale your team?
Fill out the form and our team will get back to you within 24 hours to discuss your virtual assistant needs. Let's find the perfect fit for your business.
Fast Response
We'll get back to you within 24 hours.
Tailored Matching
We hand-pick candidates for your specific needs.
Answers
Frequently Asked Questions About Hiring Offshore Healthcare & Medical Support Staff
What does offshore healthcare staffing actually mean?
It means hiring trained remote professionals who support your practice with billing, scheduling, records, compliance, and admin work while operating inside your systems and workflows.
What types of healthcare businesses usually hire offshore staff?
Clinics, private practices, hospitals, telehealth providers, allied health providers, NDIS organisations, and healthcare groups use offshore staff to manage admin workload and reduce operational costs.
What healthcare roles can be outsourced offshore?
Medical billers, coders, schedulers, medical records specialists, revenue cycle staff, credentialing coordinators, compliance support, and healthcare admin roles.
How much can healthcare providers save with offshore staffing?
Most providers significantly reduce staffing costs while maintaining quality, compliance, and operational coverage.
Will offshore staff work inside our existing systems?
Yes. They work directly in your EHR, billing, scheduling, and practice management systems while following your internal processes.
Is offshore healthcare staffing safe for patient data and operations?
Yes. Staff are trained in healthcare data handling, sign BAAs and NDAs, and operate under strict security protocols designed for protected health information (PHI).
How do you ensure billing and coding accuracy?
Candidates are tested on real billing and coding scenarios before placement, and their work is reviewed against accuracy, compliance, and payer requirements.
What healthcare platforms are your staff trained on?
Common systems include Epic, Cerner, Athenahealth, Meditech, Best Practice, eClinicalWorks, and other practice management platforms depending on your setup.
Do offshore staff work in our timezone?
Yes. We align staff with your working hours, including after-hours coverage, overnight support, and weekend operations if required.
Can offshore staff communicate with patients?
Yes. They can support non-clinical communication such as scheduling, reminders, intake coordination, referrals, and telehealth support.
Will offshore staff reduce or increase workload for my team?
They are designed to reduce workload by handling administrative, billing, and coordination tasks so your clinical and internal teams can focus on higher-value work.
Do I need experience managing offshore staff?
No. We guide onboarding and match you with professionals who can integrate directly into your systems with minimal supervision.
How closely will offshore staff work with my internal team?
They operate as part of your team, reporting to your managers, following your workflows, and collaborating daily within your systems.
How do you handle different healthcare regulations across countries?
We match candidates to your regulatory environment (US, UK, Australia, etc.) so they are already familiar with relevant compliance frameworks.
Can offshore staff support insurance and revenue cycle workflows?
Yes. They commonly handle claims submission, denial management, EOB reconciliation, and revenue cycle support tasks.
Can offshore staff work with my existing billing or admin team?
Yes. They are designed to integrate into existing teams and workflows rather than replace them.
How fast can we hire offshore healthcare staff?
Most clients receive a shortlist within 48 hours and are fully operational within one to two weeks.
What happens if the hire is not the right fit?
We provide a no-fault replacement and rematch you with another vetted candidate quickly at no additional cost.
Get Started With Confidence
Your patients deserve a fully staffed, fully functioning practice. Let's build the offshore healthcare support team that closes your staffing gaps, protects your revenue cycle, and lets your clinical team focus on care.
Michael C.
Web Dev
Karen P.
Real Estate VA
Ranilyn G.
Property Manager
Mary D.
Auditor & Accountant
What Our Clients Say About Us
Hundreds of Australian businesses have used Offshore 24/7 to hire offshore staff in the Philippines — from their first virtual assistant to full offshore departments. Here's what they say.
"Working with Offshore 24/7 has been a fantastic experience for us. We’ve brought five new team members on board through them, and I couldn’t be happier with the results. Each of our new hires has shown a strong work ethic and fits in perfectly with our team. Ben and Jen, our go-to contacts, have been incredible throughout the entire process. They’re always just a call or email away and have been incredibly supportive and responsive. Their dedication really made the hiring process smooth and stress-free. If you’re looking for a reliable staffing partner, I strongly recommend Offshore 24/7. They’ve been a game-changer for us!"
Apartments Plus & The Property Business
"Working with Offshore 24/7 has been an outstanding experience for our company. Their professionalism and deep understanding of our needs led to the perfect placement of an exceptional staff member who has significantly contributed to our team's success. From the outset, Offshore 24/7 took the time to thoroughly understand our company culture and specific requirements. They provided a curated list of candidates, each of whom was not only highly qualified but also a great fit for our team. Their keen insight and attention to detail were evident throughout the recruitment process. Highly recommend the team at Offshore 24/7 when looking to place a staff member located overseas."
Aussie Property
"We were struggling to find a reliable lead generation partner until I discovered Offshore 247. Their team's expertise and dedication transformed our sales pipeline, within weeks, we saw a significant increase in qualified leads, resulting in substantial revenue growth, Offshore 247's professionalism, communication, and customized solutions exceeded my expectations, their ability to understand our unique needs and adapt their strategies accordingly has been invaluable, we highly recommend Offshore 247 to any business seeking efficient and effective lead generation solutions, their partnership has been a game-changer for our company."
My Business Plus
