Keep Every Renewal Moving
With Accurate Claims History.
Every policy renewal depends on accurate claims history. A dedicated Loss Run Specialist manages carrier requests, verifies historical claims information, and keeps loss run reports organised so underwriting and renewals stay on schedule.
Trusted by Growing Businesses Worldwide
BUILD CLAIMS HISTORY READINESS
What Our Loss Run Specialists Actually Do
Accurate claims history supports faster underwriting and smoother policy renewals. Our Loss Run Specialists manage the collection, verification, and organisation of loss run reports so underwriters and brokers always have reliable claims information when they need it.
Common responsibilities include:
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Request Loss Run Reports
Submit and manage loss run requests with insurance carriers.
Follow Up With Carriers
Track outstanding requests and maintain communication until reports are received.
Review Claims Histories
Verify historical claims information for completeness and accuracy.
Reconcile Claims Data
Identify discrepancies between carrier reports and internal records.
Maintain Loss Run Records
Keep historical claims documentation organised and up to date.
Support Underwriting
Provide complete and accurate claims histories for underwriting reviews.
Support Policy Renewals
Ensure loss run reports are available before renewal deadlines.
Strengthen Loss Run Operations
Continuously improve workflows that support efficient claims history management.
Instead of asking brokers or underwriting teams to manage loss run requests alongside their existing responsibilities, you gain a dedicated Loss Run Specialist who keeps claims histories complete, organised, and ready to support every renewal and underwriting decision.
Why Businesses Hire A Loss Run Specialist
Better claims history leads to better underwriting decisions.
Policy renewals rarely stall because underwriters can't assess risk. They stall when accurate claims histories aren't available when underwriting begins. Dedicated Loss Run Specialists collect, verify, and organise historical claims information so renewals and underwriting move forward without unnecessary delays.
Improve Claims History Accuracy
Maintain complete and reliable historical claims information.
Reduce Renewal Delays
Keep loss run reports available before renewal deadlines.
Strengthen Underwriting Efficiency
Provide underwriters with complete claims histories when they need them.
Improve Carrier Coordination
Maintain consistent communication and follow-up with insurance carriers.
Build A More Reliable Loss Run Function
Develop consistent processes that support underwriting and renewals as your portfolio grows.
Reduce Hiring Costs
Save 40–70% compared to equivalent local hiring while strengthening your loss run management capability.
Lower labour costs are only one advantage. The real value comes from building a dependable loss run function that improves claims history accuracy, accelerates renewals, and gives underwriters the information they need to make confident risk decisions.
See How Much You Can SaveHow Offshore 24/7 Makes It Easy
Get started in days, not weeks
Bringing an offshore Loss Run Specialist into your organisation should feel straightforward. Offshore 24/7 manages recruitment, onboarding, and integration so your specialist becomes a productive member of your insurance operations team from day one.
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We Understand Your Workflow
We learn how your organisation manages loss run requests, carrier communication, underwriting preparation, and policy renewals to identify where the support can create the greatest impact.
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We Match You With The Right Specialist
We recruit a Loss Run Specialist whose experience aligns with your agency management systems, carrier processes, commercial insurance portfolio, and operational workflows.
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We Get Them Productive Quickly
Your specialist works within your broker management systems (Applied Epic, Vertafore AMS360, Applied TAM, Guidewire, Sagitta), carrier portals, databases, and document management systems (SharePoint) while collaborating with your underwriting, broking, and operations teams.
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We Support And Scale As You Grow
As your client portfolio expands and renewal volumes increase, we help you scale your offshore insurance team while maintaining dependable loss run management support.
Frequently Asked Questions
What does a Loss Run Specialist do?
A Loss Run Specialist collects, verifies, and manages historical claims information, ensuring underwriters and brokers have accurate loss run reports to support renewals and risk assessments.
When should I hire a Loss Run Specialist?
Hire a Loss Run Specialist when renewal volumes increase, carrier follow-ups consume too much time, underwriting is delayed by missing claims histories, or your team needs dedicated support managing loss run requests.
How is a Loss Run Specialist different from a Claims Processor?
A Loss Run Specialist manages historical claims information used for underwriting and renewals. A Claims Processor manages active insurance claims from submission through settlement.
How is a Loss Run Specialist different from an Underwriting Assistant?
A Loss Run Specialist specialises in obtaining, verifying, and organising historical claims information. An Underwriting Assistant provides broader administrative support throughout the underwriting process.
What systems do Loss Run Specialists commonly use?
Loss Run Specialists commonly use Applied Epic, Vertafore AMS360, Applied TAM, Guidewire, Sagitta, Microsoft 365, Microsoft Excel, Adobe Acrobat, SharePoint, carrier portals, and agency management systems.
Can a Loss Run Specialist improve renewal efficiency?
Yes. By ensuring complete and accurate loss run reports are available before renewal deadlines, they reduce underwriting delays and help policy renewals move forward more efficiently.
Is this role suitable for offshore support?
Yes. Cloud-based agency management systems, carrier portals, document management platforms, and collaboration tools allow Loss Run Specialists to work seamlessly alongside your underwriting, broking, and operations teams.
How do you protect our client and claims information?
Offshore 24/7 protects sensitive information through secure onboarding, controlled system access, confidentiality agreements, and established security practices that support insurance compliance and data security.
Which responsibilities should remain with leadership?
Leadership remains responsible for underwriting strategy, client relationships, and renewal decisions, while the Loss Run Specialist manages day-to-day loss run requests, carrier follow-ups, claims history verification, and loss run documentation.
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What Our Clients Say About Us
Hundreds of Australian businesses have used Offshore 24/7 to hire offshore staff in the Philippines — from their first virtual assistant to full offshore departments. Here's what they say.
"Working with Offshore 24/7 has been a fantastic experience for us. We’ve brought five new team members on board through them, and I couldn’t be happier with the results. Each of our new hires has shown a strong work ethic and fits in perfectly with our team. Ben and Jen, our go-to contacts, have been incredible throughout the entire process. They’re always just a call or email away and have been incredibly supportive and responsive. Their dedication really made the hiring process smooth and stress-free. If you’re looking for a reliable staffing partner, I strongly recommend Offshore 24/7. They’ve been a game-changer for us!"
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"Working with Offshore 24/7 has been an outstanding experience for our company. Their professionalism and deep understanding of our needs led to the perfect placement of an exceptional staff member who has significantly contributed to our team's success. From the outset, Offshore 24/7 took the time to thoroughly understand our company culture and specific requirements. They provided a curated list of candidates, each of whom was not only highly qualified but also a great fit for our team. Their keen insight and attention to detail were evident throughout the recruitment process. Highly recommend the team at Offshore 24/7 when looking to place a staff member located overseas."
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"We were struggling to find a reliable lead generation partner until I discovered Offshore 247. Their team's expertise and dedication transformed our sales pipeline, within weeks, we saw a significant increase in qualified leads, resulting in substantial revenue growth, Offshore 247's professionalism, communication, and customized solutions exceeded my expectations, their ability to understand our unique needs and adapt their strategies accordingly has been invaluable, we highly recommend Offshore 247 to any business seeking efficient and effective lead generation solutions, their partnership has been a game-changer for our company."
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