Offshore staffing for Canadian businesses Build support around your Canadian team
As your Canadian business grows, so does the work around your core team. Build dedicated Philippines-based support for the recurring functions that keep your operations moving.
- Australian businesses supported
- 100+
- Australian businesses supported
- Professionals placed
- 200+
- Professionals placed
- Savings versus local hiring
- Up to 70%
- savings vs local hiring*
- Leadership’s BPO roots in the Philippines
- 2008
- Leadership’s BPO roots in the Philippines
*Savings vary by role, experience and team structure.
A skilled talent gap
Canada’s labour market has eased, but finding people with the right skills remains a challenge for many businesses.
Canadian businesses reported difficulty finding candidates with the skills needed for their current jobs.
- Active businesses
- 4.97M
- Canada GDP
- C$3.24T
- Canadian residents
- 41.5M
- Civilian labour force
- 22.6M
A service-led economy
Canada’s economy spans services, technology, manufacturing, energy and other specialist industries, creating recurring work across finance, administration, data and operations.
Toronto & Ottawa
Finance, technology & professional services
Toronto and Ottawa bring together financial services, technology, professional services, government and institutional activity, creating demand across finance, data, research, administration and business operations.
Offshore capacity:
Montréal
Aerospace, technology, life sciences & professional services
Montréal combines aerospace, technology, life sciences, advanced manufacturing and professional services, creating recurring work across technical production, research, documentation and business operations.
Offshore capacity:
Vancouver
Technology, life sciences, digital & trade
Vancouver's economy combines technology, life sciences, digital businesses and trade-oriented industries, creating support requirements across technical, financial, customer and operational functions.
Offshore capacity:
Calgary & Edmonton
Energy, engineering & industrial services
Alberta's economy combines energy, engineering, technology and industrial activity, creating complex workloads across projects, procurement, finance, documentation and operations.
Offshore capacity:
Winnipeg & the Prairies
Manufacturing, transportation, agriculture & logistics
The Prairie economy combines manufacturing, transportation, agriculture, logistics and industrial businesses, creating recurring work across coordination, administration, procurement and data.
Offshore capacity:
Atlantic Canada
Energy, ocean industries, professional services & regional business
Atlantic Canada combines ocean industries, energy, manufacturing, tourism, healthcare and professional services, creating defined workloads that can be supported remotely.
Offshore capacity:
Canada’s services economy is booming
Canada’s services economy spans software, finance, research, professional services and other digitally enabled industries, creating more work around specialist teams.
C$240.2B
Services exports in 2025
- Share of Canada's total exports from services
- 23.6%
- Growth in digitally enabled services exports since 2010
- 200%
- Businesses expecting difficulty recruiting skilled employees
- 25.2%
Global Affairs Canada · Statistics Canada
Growth needs more than local hiring
As workloads grow, more work builds around the people driving the business. Offshore staffing can take on defined, repeatable work while Canadian teams stay focused on specialist and client-facing responsibilities.
Workload
Take recurring work off your team
More clients, projects and transactions create work behind the core operation. Offshore professionals can take ownership of defined workloads that can be handled remotely.
Focus
Keep Canadian specialists focused
Administration, reporting, documentation, data and coordination can pull specialists away from higher-value work. Move suitable recurring tasks to dedicated offshore support.
Capability
Add the support you need
Build dedicated Philippines-based roles across finance, administration, technology, customer service, technical support and other functions.
Growth
Scale support with your business
Start with one clearly defined role and add offshore professionals as your customers, projects and workloads grow.
The proof is already in Canada
Published Canadian case studies show businesses using Philippines-based teams to increase capacity, support specialist operations and reduce the cost of defined functions.
Accounting & Professional Services
Nearly 40% offshore workforce
Montréal accounting firm HMBP built a dedicated offshore workforce representing nearly 40% of its team while expanding its annual production of corporate tax returns and Notice to Reader reports.
Technology & Data
C$232K annual savings
A Toronto technology company built a six-person Philippines-based data-verification team and reported approximately C$232,000 in annual savings compared with hiring the equivalent team locally.
Financial Services
C$48K saved per seat annually
A Toronto financial-services firm built its accounting function through a Philippines-based team, with its published case study reporting approximately C$48,000 in annual savings per seat.
Case-study results are specific to the businesses and team structures involved. They are not typical or guaranteed outcomes.
Case study: Accounting
25% more capacity, 1 offshore bookkeeper
An Ontario accounting firm was spending significant time on bookkeeping, document organisation and other repetitive work as its client base grew.
The firm added a dedicated offshore bookkeeper to take ownership of defined bookkeeping and administrative responsibilities. The result was more capacity for client work without adding another in-house role.
The principle is simple: separate recurring support work from specialist responsibilities, then build dedicated offshore capability around the workload that can be delivered remotely.
See the full case study- More client capacity
- 25%
- Freed each month
- 60+ hours
- Dedicated Philippines-based professional
- 1 bookkeeper
Getting started
Start with one workload only
-
Step 1: Find the work
Look for recurring work creating backlogs, slowing your team down or pulling time away from higher-value responsibilities.
Explore the 10 Most Common Offshore Roles → -
Step 2: Define what stays local
Separate repeatable, systemised work from responsibilities requiring Canadian professional judgement, accountability, physical presence or specialist expertise.
Use the Keep Local vs Offshore Checklist → -
Step 3: Start with one role
Begin with one clearly defined role that solves a real workload problem. Expand the team as your requirements change.
Explore Offshore Roles by Function →
Local vs offshore
Keep the expertise at home
Keep responsibilities that require Canadian presence, professional accountability, local relationships, professional licensing or specialist judgement with your Canadian team.
Keep local
- Leadership & Commercial Decisions
- Strategy, management, pricing and negotiations
- Canadian Client & Stakeholder Relationships
- Key meetings, account management, partnerships and local stakeholder engagement
- Professional Accountability
- Advice, sign-off, regulated responsibilities and clinical decisions
- Specialist & Technical Judgement
- Engineering decisions, technical leadership and advisory work
- Canadian & On-Site Responsibilities
- Site inspections, physical operations, local compliance and on-site coordination
Build offshore
- Administration & Information Management
- Data entry, documentation, record updates and scheduling
- Financial & Transaction Processing
- Bookkeeping, reconciliations, invoice processing and accounts administration
- Project & Workflow Coordination
- Follow-up, reporting preparation, document control and task coordination
- Technical Production Support
- CAD drafting, data preparation, QA and technical documentation
- Customer & Back-Office Support
- CRM updates, customer support, research and order processing
Industries we support in Canada
Build dedicated offshore capacity around the operational, administrative, and specialist work behind your industry.
- Accounting & BookkeepingSupport bookkeeping, accounts, payroll and financial administration.Explore Accounting & Bookkeeping →
- Amazon FBASupport the recurring operations behind your Amazon FBA business.Explore Amazon FBA →
- E-Commerce & RetailAdd support across e-commerce operations, administration and customer service.Explore E-Commerce & Retail →
- EducationBuild support around education administration and day-to-day operations.Explore Education →
- Energy & UtilitiesAdd dedicated support across administrative and operational functions.Explore Energy & Utilities →
- Engineering & ConstructionExtend technical teams with drafting, documentation, estimating and project support.Explore Engineering & Construction →
- FinanceSupport financial operations, administration, reporting and back-office workflows.Explore Finance →
- HealthcareBuild non-clinical support across administration, scheduling and documentation.Explore Healthcare →
- InsuranceSupport claims, policy administration, customer service and back-office processes.Explore Insurance →
- LegalExtend legal teams with paralegal, administration, documentation and research support.Explore Legal →
- ManufacturingAdd support across administration, documentation, production and operational workflows.Explore Manufacturing →
- NDISSupport administration, scheduling, documentation and other operational functions.Explore NDIS →
- PharmaceuticalAdd dedicated support around administration, documentation and operational processes.Explore Pharmaceutical →
- Real EstateSupport property administration, listings, leasing and transaction coordination.Explore Real Estate →
- Registered Training OrganisationsSupport administration, documentation, learner services and operational workflows.Explore RTO Support →
- TelecommunicationsExtend telecommunications teams with customer, technical and administrative support.Explore Telecommunications →
- Travel & HospitalitySupport bookings, administration, customer service and recurring operational work.Explore Travel & Hospitality →
Popular roles in Canada
Build dedicated offshore capacity around the roles that keep your Canadian business moving, from administration and finance to technical, customer and operational support.
- Virtual Assistants & AdminAdministrative, executive and back-office supportExplore All VA & Admin Roles →
- Accounting & FinanceBookkeeping, accounts and financial supportExplore All Accounting & Finance Roles →
- Legal SupportParalegal, legal administration and research supportExplore All Legal Support Roles →
- Customer Support & VoiceCustomer service, phone and contact centre supportExplore All Customer Support Roles →
- Digital Marketing & CreativeSEO, content, social media and creative supportExplore All Marketing & Creative Roles →
- IT & TechnicalIT support, helpdesk and technical functionsExplore All IT & Technical Roles →
- Real Estate ServicesProperty administration, leasing and transaction supportExplore All Real Estate Roles →
- Engineering & ArchitectureDrafting, CAD, BIM and technical supportExplore All Engineering & Architecture Roles →
- AI-Powered WorkforceAI-enabled support for recurring business workflowsExplore All AI Workforce Roles →
- Healthcare & MedicalHealthcare administration, scheduling and non-clinical supportExplore All Healthcare Roles →
- Sales & Lead GenerationLead generation, appointment setting and sales supportExplore All Sales Roles →
- Operations & Project SupportProject coordination, operations and administrative supportExplore All Operations Roles →
- Telecommunications SupportCustomer, technical and administrative telecommunications supportExplore All Telecommunications Roles →
- Data & ReportingData entry, reporting, research and business intelligence supportExplore All Data & Reporting Roles →
Offshore 24/7 is an established BPO partner
You build the team. Offshore 24/7 handles the recruitment and infrastructure behind it, so your business can focus on the people and work that matter.
Established BPO experience
Founded in 2021, building on leadership experience in Philippine BPO operations dating back to 2008.
Dedicated professionals
Your professionals work exclusively for your business and integrate into your systems, processes and communication channels.
Recruitment built around your needs
Recruitment is shaped around the specific role, skills, experience and responsibilities your business requires.
End-to-end offshore infrastructure
Employment, HR, payroll, compliance, IT, facilities and ongoing operational support are handled behind your offshore team.
Philippines-based delivery
Your dedicated professionals work from Offshore 24/7's Philippines operation, with staffing models designed around your business requirements.
Built for cross-border teams
Build dedicated support around Canadian businesses operating across systems, locations and time zones, with professionals working inside your established workflows and communication channels.
Cost-efficient team building
Offshore 24/7 markets savings of up to 70% compared with local hiring, depending on role, experience and team structure.
Company marketing claim. Actual savings vary by role, experience, working hours and team structure.
Built for long-term teams
Structured recruitment, onboarding and ongoing support help businesses build stable offshore teams rather than fill short-term vacancies.
We handle the offshore setup for you
Building an offshore team doesn't mean building an offshore operation yourself. Offshore 24/7 handles recruitment, infrastructure and operational support behind your team.
Step 1: We define what you need
Understand the workload, responsibilities, skills, systems and working hours required.
Step 2: We find the right people
Source, screen and shortlist qualified Philippines-based professionals against your requirements.
Step 3: You pre-vet the candidates
Review qualified candidates and retain the final say in who joins your team.
Step 4: We build the infrastructure
Employment, HR, payroll, compliance, IT, facilities and ongoing operational support.
Step 5: We help your team integrate
Your professional works exclusively for your business inside your systems, processes and communication channels.
Step 6: We help you grow
Add new roles and expand the offshore team as workload and business needs change.
See what your business could save
Compare the cost of hiring locally with building a dedicated offshore team through Offshore 24/7.
Select the roles you need, choose your team size and enter your requirements to estimate what your offshore team could cost and how much you could potentially save compared with local hiring.
Build your team
Choose a role, set the number of professionals you need and compare your estimated local staffing cost with an offshore team.
- Local staffing cost
- Estimated cost of hiring locally
- —
- Offshore team cost
- Estimated cost of building your dedicated Philippines-based team
- —
- Potential difference
- Estimated difference between the two staffing models
- —
Estimates are indicative only. Actual costs vary by role, experience, working hours, responsibilities and team structure.
Want an exact quote?
Get a tailored staffing estimate based on the roles, experience and team structure your business needs.
Book My FREE Strategy SessionFrequently asked questions
What is offshore staffing?
Offshore staffing is a workforce model where a Canadian business works with dedicated professionals based in another country. They work within your existing systems, processes and team around clearly defined responsibilities.
Why are Canadian businesses using offshore staffing?
Businesses use offshore staffing to handle growing workloads, access additional capability, manage staffing costs and support specialist teams without building every role locally.
What roles can Canadian businesses offshore?
Common roles include accounting, bookkeeping, administration, customer support, finance, software development, QA, data, digital operations, research, drafting and other defined support functions.
How is offshore staffing different from outsourcing?
Traditional outsourcing often involves handing an entire function or process to an external provider.
Dedicated offshore staffing gives the Canadian business more direct involvement in the person and their work. The professional can work exclusively for the business, use its systems and take ownership of defined responsibilities.
Will my offshore professional work exclusively for my business?
Yes. Offshore 24/7's dedicated staffing model is designed around professionals working as dedicated members of your team rather than being shared across multiple clients.
Can offshore staff work Canadian business hours?
Yes. Working schedules can be structured around your business requirements, including Canadian business hours and agreed periods of overlap for meetings, collaboration, handovers and day-to-day communication.
How much does offshore staffing cost?
Cost depends on the role, experience, skills, working hours and responsibilities required. Offshore 24/7 provides role-specific staffing rather than applying one standard rate across every position.
Is offshore staffing suitable for sensitive or regulated work?
It can be suitable for clearly defined support functions.
Responsibilities involving professional licensing, clinical judgement, regulated decision-making, fiduciary responsibility or other requirements that must remain local should be assessed separately.
Canadian businesses should also assess applicable privacy, contractual, regulatory and security obligations before providing an offshore team with access to sensitive information.
What about French-speaking roles in Canada?
Roles serving Québec or French-speaking customers may require French-language capability. Language requirements should be defined as part of the role before recruitment.
Build more capacity around your Canadian team
Not sure where to start?
Tell us what’s piling up, and we’ll help you define the right role and find the right offshore professional to take it on.
Book My FREE Strategy SessionGet Started With Confidence
When your platform is secure and your risk is managed, you can scale your marketing with total confidence. Offshore 24/7 secures that capital protection for you.
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Web Dev
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Real Estate VA
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Property Manager
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Auditor & Accountant
What Our Clients Say About Us
Hundreds of Australian businesses have used Offshore 24/7 to hire offshore staff in the Philippines — from their first virtual assistant to full offshore departments. Here's what they say.
"Working with Offshore 24/7 has been a fantastic experience for us. We’ve brought five new team members on board through them, and I couldn’t be happier with the results. Each of our new hires has shown a strong work ethic and fits in perfectly with our team. Ben and Jen, our go-to contacts, have been incredible throughout the entire process. They’re always just a call or email away and have been incredibly supportive and responsive. Their dedication really made the hiring process smooth and stress-free. If you’re looking for a reliable staffing partner, I strongly recommend Offshore 24/7. They’ve been a game-changer for us!"
Apartments Plus & The Property Business
"Working with Offshore 24/7 has been an outstanding experience for our company. Their professionalism and deep understanding of our needs led to the perfect placement of an exceptional staff member who has significantly contributed to our team's success. From the outset, Offshore 24/7 took the time to thoroughly understand our company culture and specific requirements. They provided a curated list of candidates, each of whom was not only highly qualified but also a great fit for our team. Their keen insight and attention to detail were evident throughout the recruitment process. Highly recommend the team at Offshore 24/7 when looking to place a staff member located overseas."
Aussie Property
"We were struggling to find a reliable lead generation partner until I discovered Offshore 247. Their team's expertise and dedication transformed our sales pipeline, within weeks, we saw a significant increase in qualified leads, resulting in substantial revenue growth, Offshore 247's professionalism, communication, and customized solutions exceeded my expectations, their ability to understand our unique needs and adapt their strategies accordingly has been invaluable, we highly recommend Offshore 247 to any business seeking efficient and effective lead generation solutions, their partnership has been a game-changer for our company."
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