Consistent Posts.
Constant Growth.
Make sure your NDIS business stays active online so you keep getting enquiries, with a dedicated Marketing & Social Media Support who handles the day-to-day posting and messages for you.
From planning and publishing content across Facebook, Instagram, and LinkedIn to managing messages, enquiries, recruitment marketing, and ad campaigns, our marketing professionals keep your brand visible and consistently active without adding pressure to your internal team.
Trusted by Growing Businesses Worldwide
Marketing that runs as a function, not an afterthought
What our Marketing & Social Media Supports actually do
Marketing often becomes inconsistent — content gets delayed, engagement slows down, and visibility drops. Our Marketing & Social Media Support Specialists keep your marketing structured, active, and continuously running so your organisation stays visible across all key digital channels.
They ensure your marketing doesn't depend on spare time — it runs as a structured, ongoing function inside your business.
Common responsibilities
Find your marketing specialist — Browse All Roles →
Plan & Publish Social Content
Planning and publishing social media content across Facebook, Instagram, and LinkedIn to keep you visible.
Manage Messages & Engagement
Managing inbound messages, comments, and basic community engagement so your audience always gets a response.
Support Enquiries & Lead Follow-Up
Supporting participant enquiry handling and lead follow-up activity so interest turns into conversations.
Assist Recruitment Marketing
Assisting with recruitment marketing for support workers and carers to keep your applicant flow strong.
Turn Stories Into Content
Turning service updates, testimonials, and participant stories into content that builds trust and reach.
Maintain Posting Schedules
Maintaining consistent posting schedules across all platforms so your presence never goes quiet.
Support Meta Ad Campaigns
Supporting Meta (Facebook/Instagram) ad setup and campaign execution under your marketing strategy.
Keep Brand Messaging Aligned
Keeping your brand messaging aligned across services and locations so everything looks and sounds consistent.
Update Website Content
Assisting with service page updates, blog publishing, and content uploads to keep your website current.
Your specialist works directly inside your social platforms, ad managers, CRM, and website — keeping your NDIS brand active, present, and engaging across all key platforms without adding pressure to your internal team.
Why Businesses Hire Marketing & Social Media Supports Offshore
Keep execution consistent while you run operations
The challenge isn't marketing strategy — it's keeping execution consistent while managing frontline operations and participant care.
Reduce Costs by 40–60%
Reduce marketing costs by 40–60% compared to local hiring, without sacrificing consistency or quality.
Cut Workload by 30–50%
Cut internal marketing workload by 30–50% so your team isn't squeezing posting in between operations.
Consistent Visibility
Maintain consistent visibility across all platforms so your brand stays present and top of mind.
Faster Enquiry Response
Improve response times to enquiries and recruitment interest so leads don't go cold.
Content That Keeps Running
Keep content production running during peak operational periods so visibility never drops off.
Scale Without Headcount
Scale marketing output without adding internal headcount, with trained Philippine professionals focused on execution.
How Offshore 24/7 Makes It Easy
Get started in days, not weeks
We embed a dedicated offshore marketing specialist directly into your operations so your marketing runs consistently without adding complexity to your team.
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We Audit & Align Experts
We review your services, audience, and current marketing activity to define what needs to be managed, structured, and executed.
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We Integrate on Day One
Your marketing specialist is set up inside your platforms so content creation, engagement, and campaign support begins immediately.
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We Execute with Precision
Your specialist manages daily content, engagement, and campaign activity in a structured and consistent way.
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We Maintain Total Oversight
We ensure ongoing performance, quality control, and consistency as your organisation scales. No confusion. No micromanaging. Just consistent execution.
Answers
Frequently Asked Questions About Hiring Offshore Marketing & Social Media Support
What does a Marketing & Social Media Support Specialist do?
A Marketing & Social Media Support Specialist helps manage content creation, social media scheduling, community engagement, enquiry follow-ups, campaign support, and day-to-day marketing activities to keep your organisation visible and consistently active online.
How can Marketing & Social Media Support help an NDIS provider?
They help increase brand visibility, generate participant enquiries, support support-worker recruitment campaigns, maintain consistent communication, and ensure marketing activities continue even when internal teams are focused on service delivery.
What marketing channels can they manage?
They can support Facebook, Instagram, LinkedIn, Google Business Profile, email marketing platforms, blogs, websites, and other digital marketing channels commonly used by NDIS providers.
Can they create and schedule social media content?
Yes. They can plan content calendars, create captions, schedule posts, publish content, and maintain a consistent posting schedule across multiple social platforms.
Can they respond to messages and comments?
Absolutely. They can manage inbox enquiries, respond to comments, handle basic participant and recruitment enquiries, and escalate complex issues to the appropriate team members.
Can they help generate participant enquiries?
Yes. They can support lead generation campaigns, follow up on enquiries, maintain CRM records, and help move prospective participants through your enquiry process.
Can they support support-worker recruitment marketing?
Yes. Many NDIS providers use marketing support specialists to promote job opportunities, engage potential support workers, manage recruitment campaigns, and improve applicant flow.
Can they assist with paid advertising campaigns?
Yes. They can support campaign setup, audience targeting, ad monitoring, reporting, and optimisation for platforms such as Facebook and Instagram under your marketing strategy.
Can they update website content?
Yes. They can assist with service page updates, blog publishing, news posts, content uploads, and maintaining accurate information across your website.
How do they help improve consistency?
Instead of relying on busy team members to post when they have spare time, a dedicated specialist ensures content, engagement, and marketing activities continue on a structured schedule every week.
What types of organisations hire Marketing & Social Media Support Specialists?
NDIS providers, disability support organisations, home care agencies, allied health practices, community services, aged care providers, and growing care businesses frequently use dedicated marketing support.
How is performance measured?
Performance is typically measured through content output, engagement rates, enquiry volume, lead generation activity, audience growth, campaign consistency, and response times.
Can they work with our existing marketing team?
Yes. They can function as an extension of your existing marketing department, supporting content production, campaign execution, administration, and daily engagement activities.
Can they support multiple service locations?
Absolutely. They can help manage content, campaigns, and communications across multiple offices, service areas, or regions while maintaining consistent branding.
How quickly can a Marketing & Social Media Support Specialist get started?
Qualified candidates are often available for review within 48 hours, with onboarding and integration completed shortly after selection.
When should an NDIS provider hire Marketing & Social Media Support?
Most providers hire when content becomes inconsistent, enquiries slow down, marketing tasks fall behind, recruitment campaigns require support, or internal teams no longer have capacity to manage ongoing marketing activities.
What is the difference between a Marketing Assistant and a Marketing & Social Media Support Specialist?
A Marketing Assistant often focuses on general marketing administration and campaign support. A Marketing & Social Media Support Specialist places greater emphasis on content publishing, social engagement, enquiry management, and maintaining day-to-day online visibility.
Get Started With Confidence
When your platform is secure and your risk is managed, you can scale your marketing with total confidence. Offshore 24/7 secures that capital protection for you.
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What Our Clients Say About Us
Hundreds of Australian businesses have used Offshore 24/7 to hire offshore staff in the Philippines — from their first virtual assistant to full offshore departments. Here's what they say.
"Working with Offshore 24/7 has been a fantastic experience for us. We’ve brought five new team members on board through them, and I couldn’t be happier with the results. Each of our new hires has shown a strong work ethic and fits in perfectly with our team. Ben and Jen, our go-to contacts, have been incredible throughout the entire process. They’re always just a call or email away and have been incredibly supportive and responsive. Their dedication really made the hiring process smooth and stress-free. If you’re looking for a reliable staffing partner, I strongly recommend Offshore 24/7. They’ve been a game-changer for us!"
Apartments Plus & The Property Business
"Working with Offshore 24/7 has been an outstanding experience for our company. Their professionalism and deep understanding of our needs led to the perfect placement of an exceptional staff member who has significantly contributed to our team's success. From the outset, Offshore 24/7 took the time to thoroughly understand our company culture and specific requirements. They provided a curated list of candidates, each of whom was not only highly qualified but also a great fit for our team. Their keen insight and attention to detail were evident throughout the recruitment process. Highly recommend the team at Offshore 24/7 when looking to place a staff member located overseas."
Aussie Property
"We were struggling to find a reliable lead generation partner until I discovered Offshore 247. Their team's expertise and dedication transformed our sales pipeline, within weeks, we saw a significant increase in qualified leads, resulting in substantial revenue growth, Offshore 247's professionalism, communication, and customized solutions exceeded my expectations, their ability to understand our unique needs and adapt their strategies accordingly has been invaluable, we highly recommend Offshore 247 to any business seeking efficient and effective lead generation solutions, their partnership has been a game-changer for our company."
My Business Plus
"We outsourced a few years ago, and it didn’t really pan out for us, Offshore 24/7 was a breath of fresh air, they are so good to deal with, Ben really made me feel comfortable to try again, and we found an amazing virtual assistant, and we are so grateful, the process was so simple and personable, would not consider using anyone else in the future, if you want to help your business succeed, don’t look past these guys if you want to outsource."
Compliance Safety Oz
"We have had the pleasure of working with 24/7 for over a year. The team they have helped us assemble in the Philippines has allowed our business to flourish. We currently have Administrator support staff and account managers. Their work ethic and attention to detail are second to none. Initially we were sceptical on how the team members would fit in- there was nothing to worry about and have become a integral part of our business."
Gosales Enterprise
"I have been using Offshore 24/7 for around 12 months, I was hesitant to outsource initially, but they have been a great help to my business, very professional and personalised service, I highly recommend them to anyone."
Pheonix Concrete Coating
"The Offshore 24/7 team have been great, I have been dealing with Ben since 2011, he has helped find us great staff over the years, and look forward to continuing working with him in the future, as our staff in the Philippines are fantastic 😊"
New Home
"We have an import and distribution business in Brisbane and have a outsourced a staff member offshore- couldn’t have been smoother. We had been looking for over 6 months for the right candidate in Brisbane with no success. After reaching out to Ben and the team we had 3 potential candidates to choose from in a matter of a week. The integration of the staff member couldn’t have been easier."
Dryshine Australia
"We absolutely love our admin assistant that we found through Offshore 24/7, she has been a mazing, and these guys really bent over backwards to find the right person for us, I could not recommend them higher, thanks again guys."
Mega Trucks Australia
"Ben and the Offshore 24/7 team have been incredible to work with! They’ve helped us quickly find the right staff whenever we’ve needed extra support, making the whole recruitment process smooth and stress-free. Their professionalism and understanding of our business needs have been a real game changer. I wouldn’t hesitate to recommend Ben and his team to any business looking for reliable recruitment solutions."
Forty 7 Media
"Our Real Estate Agency has dealt with Ben and the team at Offshore 24/7 since he took over from the previous company we worked with. We have had great experiences with him and all of the team and am very happy with the selection of VAs that we have working for us. Recommend to any business wanted to engage a professional team."
Mallison Real Estate
"We’ve been using Ben and the team at offshore 24/7 for years and have always been impressed with the quality of VA staff they have been able to find us, I couldn’t recommend them high enough."
Authentic AI
"Great company. They have provided excellent service with my RP since joining them over 1 year ago."
National Real Estate – Guildford
"It was our first time hiring abroad. The team at Offshore 24/7 walked us through the process. They supported us to identify potential candidates meeting our needs. They were great at working with us to find the right team members. They made it easy for us to onboard and train them. They are a great partner for us."
FPFX Tech