Health Information Managed
The Right Way
Organize your digital records so they are easy to find and ready for use. Bring on a detail-focused professional to maintain a professional and highly accurate database for your practice.
Trusted by Growing Businesses Worldwide
What Our Medical Records & HIM Specialists Actually Do
Our HIM specialists support healthcare organizations with the accurate management, processing, and maintenance of medical records across electronic and physical systems.
They ensure clinical data is complete, compliant, and accessible when needed. Common responsibilities include:
Abstraction & Coding
Providing expert medical records abstraction and robust coding support for the clinical team.
Chart Auditing
Conducting thorough chart auditing and fastidious documentation review to maintain strict accuracy.
EMR/EHR Updates
Executing reliable EMR/EHR data entry and systemic updates across Epic, Cerner, and other platforms.
Records Release
Managing secure medical records release procedures and flawless compliance handling for requests.
Backlog Reduction
Systematically reducing administrative documentation backlog and continually improving data accuracy.
Why Businesses Hire Medical Records & HIM Specialists Offshore
Healthcare providers and organizations choose offshore HIM support to improve efficiency, reduce costs, and maintain compliance without compromising quality. Our Philippines-based professionals, managed from Australia, deliver a high-performing extension of your team. Businesses choose Offshore 24/7 because:
Significant Cost Savings
Achieve significant cost savings and optimize budgets without sacrificing accuracy compared to local hiring.
Highly Trained Professionals
Access highly trained HIM professionals possessing deep, practical global healthcare experience.
EMR/EHR Familiarity
Leverage their exceptionally strong familiarity and fast learning curves with global EMR/EHR systems.
HIPAA-Aligned Security
Rely on strict HIPAA-aligned operational processes and uncompromising data security practices.
Faster Turnarounds
Experience much faster turnaround times and see a sustained reduction in overall documentation backlog.
It’s a scalable way to maintain high-quality medical records management while optimizing operational budgets.
See How Much You Can SaveHow Offshore 24/7 Makes It Easy
With a 24/7 offshore model, your medical records operations never stop moving, even outside your business hours. Our Australia-managed Philippine teams ensure smooth onboarding, clear communication, and consistent performance from day one.
Get started in days, not weeks.
Precision Matching, Not Guesswork
We assign pre-vetted specialists aligned to your facility type, documentation standards, and compliance requirements, so they understand your workflows from day one.
System-First Integration
Before records work begins, we embed your specialist into your EMR/EHR systems and compliance frameworks, ensuring accurate handling within your infrastructure.
Clean Claims, Faster Payments
Your specialist takes over core workflows immediately, managing record requests, chart retrieval, and data validation with full HIPAA-aligned discipline.
Controlled, Scalable Performance
We continuously monitor accuracy rates and backlog reduction, ensuring your health information system stays audit-ready and scales as patient volume grows.
No confusion. No micromanaging.
Just consistent execution.
From day one, we focus on making your transition smooth, efficient, and stress-free.
Get Started With Confidence
When your platform is secure and your risk is managed, you can scale your marketing with total confidence. Offshore 24/7 secures that capital protection for you.
Michael C.
Web Dev
Karen P.
Real Estate VA
Ranilyn G.
Property Manager
Mary D.
Auditor & Accountant
What Our Clients Say About Us
Hundreds of Australian businesses have used Offshore 24/7 to hire offshore staff in the Philippines — from their first virtual assistant to full offshore departments. Here's what they say.
"Working with Offshore 24/7 has been a fantastic experience for us. We’ve brought five new team members on board through them, and I couldn’t be happier with the results. Each of our new hires has shown a strong work ethic and fits in perfectly with our team. Ben and Jen, our go-to contacts, have been incredible throughout the entire process. They’re always just a call or email away and have been incredibly supportive and responsive. Their dedication really made the hiring process smooth and stress-free. If you’re looking for a reliable staffing partner, I strongly recommend Offshore 24/7. They’ve been a game-changer for us!"
Apartments Plus & The Property Business
"Working with Offshore 24/7 has been an outstanding experience for our company. Their professionalism and deep understanding of our needs led to the perfect placement of an exceptional staff member who has significantly contributed to our team's success. From the outset, Offshore 24/7 took the time to thoroughly understand our company culture and specific requirements. They provided a curated list of candidates, each of whom was not only highly qualified but also a great fit for our team. Their keen insight and attention to detail were evident throughout the recruitment process. Highly recommend the team at Offshore 24/7 when looking to place a staff member located overseas."
Aussie Property
"We were struggling to find a reliable lead generation partner until I discovered Offshore 247. Their team's expertise and dedication transformed our sales pipeline, within weeks, we saw a significant increase in qualified leads, resulting in substantial revenue growth, Offshore 247's professionalism, communication, and customized solutions exceeded my expectations, their ability to understand our unique needs and adapt their strategies accordingly has been invaluable, we highly recommend Offshore 247 to any business seeking efficient and effective lead generation solutions, their partnership has been a game-changer for our company."
My Business Plus
"We outsourced a few years ago, and it didn’t really pan out for us, Offshore 24/7 was a breath of fresh air, they are so good to deal with, Ben really made me feel comfortable to try again, and we found an amazing virtual assistant, and we are so grateful, the process was so simple and personable, would not consider using anyone else in the future, if you want to help your business succeed, don’t look past these guys if you want to outsource."
Compliance Safety Oz
"We have had the pleasure of working with 24/7 for over a year. The team they have helped us assemble in the Philippines has allowed our business to flourish. We currently have Administrator support staff and account managers. Their work ethic and attention to detail are second to none. Initially we were sceptical on how the team members would fit in- there was nothing to worry about and have become a integral part of our business."
Gosales Enterprise
"I have been using Offshore 24/7 for around 12 months, I was hesitant to outsource initially, but they have been a great help to my business, very professional and personalised service, I highly recommend them to anyone."
Pheonix Concrete Coating
"The Offshore 24/7 team have been great, I have been dealing with Ben since 2011, he has helped find us great staff over the years, and look forward to continuing working with him in the future, as our staff in the Philippines are fantastic 😊"
New Home
"We have an import and distribution business in Brisbane and have a outsourced a staff member offshore- couldn’t have been smoother. We had been looking for over 6 months for the right candidate in Brisbane with no success. After reaching out to Ben and the team we had 3 potential candidates to choose from in a matter of a week. The integration of the staff member couldn’t have been easier."
Dryshine Australia
"We absolutely love our admin assistant that we found through Offshore 24/7, she has been a mazing, and these guys really bent over backwards to find the right person for us, I could not recommend them higher, thanks again guys."
Mega Trucks Australia
"Ben and the Offshore 24/7 team have been incredible to work with! They’ve helped us quickly find the right staff whenever we’ve needed extra support, making the whole recruitment process smooth and stress-free. Their professionalism and understanding of our business needs have been a real game changer. I wouldn’t hesitate to recommend Ben and his team to any business looking for reliable recruitment solutions."
Forty 7 Media
"Our Real Estate Agency has dealt with Ben and the team at Offshore 24/7 since he took over from the previous company we worked with. We have had great experiences with him and all of the team and am very happy with the selection of VAs that we have working for us. Recommend to any business wanted to engage a professional team."
Mallison Real Estate
"We’ve been using Ben and the team at offshore 24/7 for years and have always been impressed with the quality of VA staff they have been able to find us, I couldn’t recommend them high enough."
Authentic AI
"Great company. They have provided excellent service with my RP since joining them over 1 year ago."
National Real Estate – Guildford
"It was our first time hiring abroad. The team at Offshore 24/7 walked us through the process. They supported us to identify potential candidates meeting our needs. They were great at working with us to find the right team members. They made it easy for us to onboard and train them. They are a great partner for us."
FPFX Tech
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