Dedicated eCommerce Support
That You Can Rely On
Run a tighter eCommerce backend with a dedicated VA who audits, manages, and keeps your listings and orders consistently on track.
Trusted by Growing Businesses Worldwide
What Our eCommerce VAs Actually Do
Your eCommerce VA manages the daily operational workload behind your online store—keeping products, orders, and customer information accurate and up to date so your sales process runs smoothly.
Product Listing Creation & Optimization
Inventory Tracking & Catalog Updates
Order Processing & Fulfillment Coordination
Customer Inquiry & Support Handling
SKU Management & Data Maintenance
Pricing Updates & Promotional Changes
Marketplace & Platform Management
(Shopify, Amazon, etc.)
You’re not just getting support—you’re getting a structured execution layer that keeps your store operational and ready to scale.
Why Businesses Hire Offshore eCommerce VAs
Running an online store requires constant backend management—but hiring locally for every function quickly becomes expensive and inefficient. Businesses choose Offshore 24/7 because of:
Lower operational cost
Significantly lower operating expenses compared to maintaining full-time, in-house eCommerce teams.
Dedicated back-end support
Gain dedicated operational support focused entirely on your product, order, and catalog management.
Ability to scale efficiently
Easily scale your support capacity up during peak sales periods and holidays to ensure you never fall behind.
Faster turnaround times
Ensure significantly faster turnaround for critical listing updates, inventory checks, and daily order processing.
Reduced workload
Instantly reduce the operational workload on founders and internal teams so they can focus on revenue generation.
Instead of chasing updates, your store stays continuously maintained and ready to sell.
See How Much You Can SaveHow Offshore 24/7 Makes It Easy
We don’t just provide eCommerce VAs—we manage the entire backend execution layer so your store runs without operational friction.
Get started in days, not weeks.
We Audit & Align Experts
We pair you with an eCommerce specialist vetted for your specific platform—whether Shopify, Amazon FBA, or Magento.
We Integrate on Day One
By plugging directly into your store’s backend, inventory management systems, and communication channels, we ensure operations remain "always-on".
We Execute with Precision
Your VA handles the heavy lifting—from SEO-optimizing product descriptions and managing inventory to reconciling supplier orders.
We Maintain Total Oversight
Through active quality control, daily inventory audits, and real-time checks, we ensure your store remains a "Source of Truth" as you scale.
No confusion. No micromanaging.
Just consistent execution.
No confusion. No micromanaging. Just consistent execution with Offshore 24/7, your BPO partner when hiring eCommerce VAs in the Philippines.
Get Started With Confidence
Your eCommerce store doesn’t need more effort from you. It needs consistency, structure, and execution.
With Offshore 24/7, you get a dedicated eCommerce VA, so your store stays optimized and running smoothly without doing it all yourself. You’ll know exactly what’s happening, while we handle the backend execution.
What Our Clients Say About Us
Hundreds of Australian businesses have used Offshore 24/7 to hire offshore staff in the Philippines — from their first virtual assistant to full offshore departments. Here's what they say.
"Working with Offshore 24/7 has been a fantastic experience for us. We’ve brought five new team members on board through them, and I couldn’t be happier with the results. Each of our new hires has shown a strong work ethic and fits in perfectly with our team. Ben and Jen, our go-to contacts, have been incredible throughout the entire process. They’re always just a call or email away and have been incredibly supportive and responsive. Their dedication really made the hiring process smooth and stress-free. If you’re looking for a reliable staffing partner, I strongly recommend Offshore 24/7. They’ve been a game-changer for us!"
Apartments Plus & The Property Business
"Working with Offshore 24/7 has been an outstanding experience for our company. Their professionalism and deep understanding of our needs led to the perfect placement of an exceptional staff member who has significantly contributed to our team's success. From the outset, Offshore 24/7 took the time to thoroughly understand our company culture and specific requirements. They provided a curated list of candidates, each of whom was not only highly qualified but also a great fit for our team. Their keen insight and attention to detail were evident throughout the recruitment process. Highly recommend the team at Offshore 24/7 when looking to place a staff member located overseas."
Aussie Property
"We were struggling to find a reliable lead generation partner until I discovered Offshore 247. Their team's expertise and dedication transformed our sales pipeline, within weeks, we saw a significant increase in qualified leads, resulting in substantial revenue growth, Offshore 247's professionalism, communication, and customized solutions exceeded my expectations, their ability to understand our unique needs and adapt their strategies accordingly has been invaluable, we highly recommend Offshore 247 to any business seeking efficient and effective lead generation solutions, their partnership has been a game-changer for our company."
My Business Plus
"We outsourced a few years ago, and it didn’t really pan out for us, Offshore 24/7 was a breath of fresh air, they are so good to deal with, Ben really made me feel comfortable to try again, and we found an amazing virtual assistant, and we are so grateful, the process was so simple and personable, would not consider using anyone else in the future, if you want to help your business succeed, don’t look past these guys if you want to outsource."
Compliance Safety Oz
"We have had the pleasure of working with 24/7 for over a year. The team they have helped us assemble in the Philippines has allowed our business to flourish. We currently have Administrator support staff and account managers. Their work ethic and attention to detail are second to none. Initially we were sceptical on how the team members would fit in- there was nothing to worry about and have become a integral part of our business."
Gosales Enterprise
"I have been using Offshore 24/7 for around 12 months, I was hesitant to outsource initially, but they have been a great help to my business, very professional and personalised service, I highly recommend them to anyone."
Pheonix Concrete Coating
"The Offshore 24/7 team have been great, I have been dealing with Ben since 2011, he has helped find us great staff over the years, and look forward to continuing working with him in the future, as our staff in the Philippines are fantastic 😊"
New Home
"We have an import and distribution business in Brisbane and have a outsourced a staff member offshore- couldn’t have been smoother. We had been looking for over 6 months for the right candidate in Brisbane with no success. After reaching out to Ben and the team we had 3 potential candidates to choose from in a matter of a week. The integration of the staff member couldn’t have been easier."
Dryshine Australia
"We absolutely love our admin assistant that we found through Offshore 24/7, she has been a mazing, and these guys really bent over backwards to find the right person for us, I could not recommend them higher, thanks again guys."
Mega Trucks Australia
"Ben and the Offshore 24/7 team have been incredible to work with! They’ve helped us quickly find the right staff whenever we’ve needed extra support, making the whole recruitment process smooth and stress-free. Their professionalism and understanding of our business needs have been a real game changer. I wouldn’t hesitate to recommend Ben and his team to any business looking for reliable recruitment solutions."
Forty 7 Media
"Our Real Estate Agency has dealt with Ben and the team at Offshore 24/7 since he took over from the previous company we worked with. We have had great experiences with him and all of the team and am very happy with the selection of VAs that we have working for us. Recommend to any business wanted to engage a professional team."
Mallison Real Estate
"We’ve been using Ben and the team at offshore 24/7 for years and have always been impressed with the quality of VA staff they have been able to find us, I couldn’t recommend them high enough."
Authentic AI
"Great company. They have provided excellent service with my RP since joining them over 1 year ago."
National Real Estate – Guildford
"It was our first time hiring abroad. The team at Offshore 24/7 walked us through the process. They supported us to identify potential candidates meeting our needs. They were great at working with us to find the right team members. They made it easy for us to onboard and train them. They are a great partner for us."
FPFX Tech
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