Serialization & Track-and-Trace Analyst
Skills & Roles.
Offshore 24/7 helps pharmaceutical companies, biotechnology firms, CDMOs, and packaging organizations build dedicated offshore teams to manage serialization data, monitor EPCIS transactions, and resolve track-and-trace exceptions.
Our serialization analysts enforce GS1 standards, ensure end-to-end product traceability, and maintain strict regulatory compliance across global supply chains behind the scenes.
Trusted by Growing Businesses Worldwide
Essential Serialization & Track-and-Trace Analyst Skills
What makes an outstanding offshore Serialization Analyst?
In global pharmaceutical manufacturing and distribution, stringent mandates like the DSCSA and EU FMD require end-to-end unit-level traceability. A skilled Serialization & Track-and-Trace Analyst ensures that physical product movements match digital data streams flawlessly.
From auditing Electronic Product Code Information Services (EPCIS) event files and resolving system exceptions to managing master data across SAP ATTP or TraceLink, our offshore specialists safeguard supply chain integrity and prevent costly compliance delays.
Education & Academic Background
Bachelor's degree in Supply Chain Management, Pharmacy, Engineering, Information Systems, or a related discipline, ensuring strong analytical fundamentals.
Ideal Industry Experience
2 to 5 years of hands-on experience in pharmaceutical serialization, supply chain operations, track-and-trace compliance, or packaging operations.
Core Technical Skills
Proficiency in serialization management, track-and-trace systems, maintaining data integrity, investigating exceptions, and preparing regulatory reports.
GS1 Standards & EPCIS Expertise
Strong knowledge of GS1 standards (SGTIN, SSCC), EPCIS data exchanges, pharmaceutical serialization regulations (DSCSA, EU FMD), and supply chain compliance.
Cross-Functional Collaboration
Effective coordination with Manufacturing, Packaging, Supply Chain, QA, and Regulatory Affairs teams using clear English communication.
Performance Metrics Focus
Driven by essential operational KPIs: serialization data accuracy, exception resolution turnaround, traceability compliance, reporting timeliness, and data integrity.
Our analysts operate directly inside your enterprise serialization and ERP software — delivering accurate serialization records, timely exception resolution, and end-to-end product traceability.
Key Tools & Platforms
Serialization tech stack. System-aligned & compliant.
Serialization & Traceability Systems
Proficient in executing repository workflows across platforms like SAP Advanced Track and Trace for Pharmaceuticals (SAP ATTP), TraceLink, Systech, and Optel.
Enterprise Resource Planning (ERP)
Seamlessly auditing transactional data and batches within core enterprise systems such as SAP S/4HANA and Oracle ERP.
EPCIS & Data Processing
Deep familiarity with XML/EPCIS data streams, commission/decommission events, aggregation trees, and error log analysis using Microsoft Excel and database utilities.
Productivity & Collaboration
Seamlessly integrated into your daily operations using Microsoft 365, Microsoft Teams, and SharePoint for audit tracking and daily stand-ups.
Exception Management
Investigating and resolving quarantine holds, mismatched serial numbers, damaged packs, and failed partner transmission events rapidly.
Operational Excellence
Focus on delivering reliable product traceability that guarantees regulatory compliance, prevents product quarantine, and protects brand reputation.
Engagement Process
From brief to serialization support in days
-
Your Brief
Detail your product volumes, regulatory markets (e.g., DSCSA, EU FMD), serialization systems (e.g., TraceLink, SAP ATTP), and exception handling goals.
-
Receive Shortlist
We shortlist 2–3 pre-vetted Serialization Analysts matched to your software stack and supply chain operations within 48 hours.
-
Interview & Assess
Meet candidates, test their EPCIS exception troubleshooting logic, evaluate GS1 standards knowledge, and select your ideal analyst.
-
Onboard & Go Live
We manage secure IT setup, hardware, NDA agreements, HR, and payroll so your new analyst can start monitoring serialization queues immediately.
Answers
Frequently Asked Questions About Hiring Offshore Serialization Analysts
What background do your offshore Serialization & Track-and-Trace Analysts have?
Candidates typically hold a Bachelor's degree in Supply Chain Management, Pharmacy, Engineering, or Information Systems. They possess 2 to 5 years of practical experience in pharmaceutical serialization, supply chain compliance, or packaging operations.
Which serialization software and ERP platforms are they experienced with?
Our analysts are experienced with leading platforms including SAP ATTP, TraceLink, Systech, Optel, SAP S/4HANA, and Oracle ERP.
Can they manage EPCIS exception handling and data errors remotely?
Yes. Investigating failed file transmissions, commissioning errors, aggregation mismatches, and coordinating resolutions with 3PLs, CMOs, and internal teams are core capabilities.
How do they collaborate with our internal Packaging, QA, and Supply Chain teams?
Vetted for excellent English communication, they function as a centralized operational hub, using MS Teams, Outlook, and your serialization portals to communicate continuously with plant operations, QA, and logistics leads.
How do you ensure data security for our master data and serial numbers?
Security is paramount. All offshore staff sign comprehensive NDAs, undergo background checks, and operate within secured, compliance-monitored IT environments to protect your proprietary serial number ranges, batch records, and partner data.
What happens if the serialization analyst is not the right fit?
If there is any misalignment in technical capability, platform proficiency, or communication style, we provide a no-fault replacement candidate within 72 hours at no extra cost.
Transparent Pricing
All-inclusive rates. Track-and-trace compliance without hiring complexity.
One predictable monthly rate covers compensation, payroll, HR, equipment, account management, and operational support infrastructure. No recruitment fees. No hidden setup costs.
