Our Team

Our Leadership Team

At Offshore 24/7, our leadership team brings together deep industry expertise, global perspective, and a commitment to operational excellence. With extensive experience across customer experience, business process outsourcing, technology, and workforce management, our leaders are dedicated to building high-performing teams that deliver measurable results for our clients around the world.

Ben Smithwick

Founder & CEO

Founder of Offshore247 with 17+ years in the outsourcing industry. Helps businesses build reliable, cost-effective offshore teams across AU & US.

Stefan Wobking

Operations Manager

Oversees operations, systems, and client delivery across AU and PH. 15+ years in operations and 8 years in outsourcing since 2017.


Jenny Bulatao

HR & Recruitment Manager

25+ years of BPO experience across HR, recruitment, and operations. Leads talent acquisition, HR, staff support, and compliance in the Philippines.

Edwin Manabat

Client Services Manager

Specialises in client success and long-term service delivery. 20+ years experience in team leadership, client relations, and day-to-day performance management.

Why Businesses Choose Offshore 24/7

Cultural Fit First

We prioritize professionals who will thrive in your environment.

Dedicated Account Manager

Your single point of contact for strategy and support.

Transparent & Flexible

No hidden fees. Scale your team up or down with 30 days’ notice.

Seamless Integration

We use your tools (Slack, Asana, Trello, etc.) to work as one cohesive unit.

Rigorous Vetting

Our 5-stage selection process ensures you get only the top 5% of talent.