FAQ’s

Frequently Asked Questions (FAQs)

Offshore 24/7 is an Australian-owned offshore staffing provider that helps businesses build dedicated remote teams in the Philippines. We support companies with recruitment, HR, IT, facilities, compliance, and day-to-day operational management.

We recruit across a wide range of positions including:

  • Accounting & bookkeeping
  • Administration & virtual assistants
  • Customer service & call centre staff
  • Marketing & social media
  • IT & technical support
  • Drafting & engineering
  • E-commerce & back-office roles

 

If you have a specific role in mind, we can customise recruitment to suit your needs.

Our office is based in the Philexcel Business Park, Clark Freeport Zone, Philippines.

Yes. Your offshore team members work exclusively for your business. They operate as an extension of your local team and align with your processes, systems, and company culture.

We manage the full recruitment process on your behalf — advertising, screening, interviewing, skills testing, background checks, and onboarding. You are involved in final interviews and approval before any hire is confirmed.

Offshore 24/7 operates under ISO-aligned information security standards, with strict physical and digital safeguards including secure networks, controlled access, encrypted connections, and monitored facilities.

Your team can work Australian business hours, international time zones, or even 24/7 shifts depending on your operational requirements.

Yes. We provide modern office facilities, enterprise-grade internet, IT infrastructure, workstations, and on-site technical support. Hybrid and remote arrangements can also be supported where appropriate.

Offshoring through Offshore 24/7 can significantly reduce staffing costs compared to local hiring, while maintaining quality, productivity, and operational control.

We handle local employment contracts, payroll, government contributions, leave management, and HR compliance in the Philippines, so you don’t have to navigate foreign employment regulations.

Your team integrates directly into your existing systems such as Microsoft Teams, Slack, Zoom, or other collaboration tools. Daily communication works just like managing an in-house employee.

Typical recruitment timeframes range from 2 to 6 weeks, depending on the complexity and seniority of the role.

No. You can start with a single dedicated staff member and scale as your business grows.

Absolutely. Offshore 24/7 is structured to support growth, whether you need to add one employee or build an entire offshore department.

Simply contact Offshore 24/7 for a consultation. We’ll discuss your business needs, ideal candidate profile, and provide a clear proposal outlining the next steps.